Intern, Investor Center - Memphis, TN

About the role

As a Branch Intern, you play a key role in the client experience at a Fidelity Investor Center. Working alongside expert financial professionals, you will provide exceptional customer service, assist with a broad range of investment products and services, and gain valuable exposure to personal investing and financial planning. Throughout the internship, you will participate in significant work assignments built to strengthen your knowledge of the financial services industry while developing critical business, communication, and relationship-building skills. You will collaborate with team members to address business challenges, identify opportunities for process improvements, and bring fresh perspectives that help enhance both client and business outcomes. This role is ideal for students who thrive in a fast-paced, customer-focused environment and are interested in exploring a future career in financial planning or wealth management.

Responsibilities

• Provide exceptional customer service
• Assist with a broad range of investment products and services
• Participate in significant work assignments to strengthen industry knowledge and develop business, communication, and relationship-building skills
• Collaborate with team members to address business challenges
• Identify opportunities for process improvements
• Bring fresh perspectives to enhance client and business outcomes
• Join professional development programs, networking events, and learning opportunities

Skills

• Undergraduate student in junior year of college
• Interest in investing and wealth management
• Experience in customer service, retail, sales, or banking
• Leadership experience and involvement in student organizations
• Professional demeanor and collaborative problem-solving skills
• Basic understanding of the current market, economy, and economic trends
• Ability to promote customer loyalty while providing outstanding customer experience

Schedule

This is a 10‑week, full‑time summer internship running from June 7 2027 to August 13 2027. The position is based on‑site at the Investor Center location. Fidelity is transitioning to a full‑time onsite working model; onsite expectations are currently 100% for this role and may evolve as the rollout continues.