Intern, Investor Center - Indianapolis, IN

About the role

As a Branch Intern, you play a key role in the client experience at a Fidelity Investor Center. Working alongside expert financial professionals, you will provide exceptional customer service, assist with a broad range of investment products and services, and gain valuable exposure to personal investing and financial planning. Throughout the internship, you will participate in significant work assignments built to strengthen your knowledge of the financial services industry while developing critical business, communication, and relationship-building skills. You will collaborate with team members to address business challenges, identify opportunities for process improvements, and bring fresh perspectives that help enhance both client and business outcomes. This role is ideal for students who thrive in a fast-paced, customer-focused environment and are interested in exploring a future career in financial planning or wealth management.

Responsibilities

• Provide exceptional customer service
• Assist with a broad range of investment products and services
• Participate in significant work assignments
• Collaborate with team members to address business challenges
• Identify opportunities for process improvements
• Bring fresh perspectives to enhance client and business outcomes
• Join professional development programs, networking events, and learning opportunities
• Receive ongoing coaching and mentorship from managers and branch professionals

Qualifications and Skills

• Undergraduate students in your junior year of college
• Interest in investing and wealth management
• Experience in customer service, retail, sales, or banking
• Leadership experience and involvement in student organizations
• Professional demeanor & collaborative problem-solving skills
• Basic understanding of the current market, economy, and economic trends
• Ability to promote customer loyalty while providing outstanding customer experience

Benefits

• Hands-on experience supporting business-critical initiatives
• Ongoing coaching and mentorship from managers and branch professionals
• Participation in professional development programs
• Networking events
• Learning opportunities
• Exposure to Fidelity's business and culture
• Opportunity to connect with fellow FIDTERNs and professionals across the organization

Schedule

10-week, full-time summer internship running annually from June 7th, 2027 to August 13th, 2027; on‑site at the Investor Center location.