Intern - Flight Dispatch (Summer 2027)

About the role

Network Operations Control (NOC) is the heart of United Airlines, keeping operations at our airports and routes running smoothly through planning, organization, and supervision. The Flight Dispatcher, a crucial role in the NOC, is responsible for joint operational control with the Pilot in Command to ensure the safe, legal, and efficient operation of United Airlines flights in accordance with Federal Aviation Regulations and Company Manuals.

This position is responsible for supporting the Flight Dispatch group in the NOC to include working on multiple projects, auditing airport data, assisting with manual revision and publication process, various administrative duties and teaming with stakeholders to support functional deliverables to Dispatch leadership.

Responsibilities

• Attend meetings and perform meeting scribe responsibilities
• Audit airport and aeronautical data contained in the Airport Database
• Coordinate with stakeholders to revise and publish Dispatch manuals, checklists, City Pair Briefing Guides (CPBG), and other publications in accordance with dispatch standardization
• Assist with Dispatch Line Check Dispatcher (LCD) administrative duties that may include assigning Dispatch desk checks, coordinating meetings, and recording desk check
• Assist the on-duty Manager of Dispatch Operations (MDO) or Chief Dispatcher as required (administrative tasks, scheduling issues, etc.)
• Collaborate with development teams on the integration of dispatch data into our flight planning navigation database and other operational decision support tools
• Additional tasks/project work as assigned by Dispatch leadership

Qualifications

What's needed to succeed (Minimum Qualifications):

• Aeronautical/Aviation-related major or knowledge attained from FAA Aircraft Dispatcher coursework
• Excellent written and verbal communication skills with a focus on teamwork
• Proven proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to handle simultaneous projects and adapt to a fast-paced, changing environment

What will help you propel from the pack (Preferred Qualifications):

• FAA Aircraft Dispatcher coursework certificate of completion or Pilot's License
• Demonstrated understanding of the capabilities and limitations of generative AI tools and the ability to leverage AI effectively to support research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to organizational policies related to responsible AI use, data privacy, and security.

Pay

The starting rate for this role is $20.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.

Benefits

• Medical, dental, vision, life, accident & disability
• Parental leave
• Employee assistance program
• Commuter benefits
• Paid holidays and paid time off
• 401(k)
• Flight privileges