Intern, Commercial Strategy (Summer 2027)

About the role

Delta seeks Undergraduate Interns for the Commercial Strategy Analyst (CSA) Program Internship. This paid Summer 2027 internship program is designed to accelerate the development of high-potential analysts by deepening their understanding of Delta's business, expanding their skills and providing opportunities to develop leadership capabilities. Successful interns may be offered a full-time job upon completion of their internship based on their performance.

Employment opportunities

• Network Planning: Craft route structures, analyze new city and route opportunities, and determine capacity response to competitive actions.
• Revenue Management: Optimize Delta revenue through valuing passengers, forecasting future demand & initialing pricing actions.
• Global Sales & Cargo: Analyze the financial contribution of corporations and agencies or optimize revenue for Delta's cargo network.
• Customer Experience & Design: Refine the customer experience at the airport and onboard through improvements to technology, products & services.
• Digital: Power the travel journey with world-class Digital experiences that empower, engage, and inspire our customers and our people.
• Marketing: Build Delta's brand strategy and develop marketing campaigns and communications.
• Loyalty: Grow the loyal customer base and premium revenue through the SkyMiles program and AMEX co-brand.
• Reservations: Propose recommendations for process improvements and a better customer experience for call centers.

Minimum qualifications

• You are a rising senior in an undergraduate program with a graduation date of Spring/Summer 2028.
• Candidates who have graduated and are employed full-time will not be considered.
• Must be enrolled as a full-time student pursuing an undergraduate degree in a 4-year academic institution.
• At least a 3.0 GPA on a 4-point scale.
• This position requires student to work full-time during the Summer 2027 semester. Student cannot actively take any courses (inclusive of online or in-person) and work as a Co-op/Intern at the same time, which may delay graduation by 1-2 semesters.
• Must be able to work onsite in our Atlanta, GA office for the duration of the Co-op.
• Working as a Co-op/Intern does not guarantee a full-time opportunity at Delta Air Lines upon graduation. This position is intended to provide educational and professional work experience to prepare the student for the workforce.
• You have demonstrated the ability to interpret data, use it to form concrete business actions, and present findings.
• You are a creative problem solver with a familiarity of economic concepts.
• You can work in a time-sensitive environment and effectively prioritize tasks.
• You thrive in team settings. You collaborate well, learn from others, and use your skills to help them.
• You are a proactive, clear communicator.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

Preferred qualifications

• Ideal candidates have demonstrated to be a collaborator and creative problem-solvers.
• Prior Internships/Co-Op/Extracurricular experiences are recommended.
• Experience with Microsoft Office, Tableau, SQL, Delta internal tools and software preferred.

Benefits

• Domestic and International (standby) flight privileges for employees and eligible family members.
• Access to over 500 discounts and specialty savings through Deltaperks such as car and hotel rentals, pet health services, Apple product discounts, exclusive tickets to sports games and more.
• Competitive pay for students based on their working hours.
• Eligible for pay on Holidays that are observed in your dedicated work area.
• Once in a lifetime experience through Career development programs to achieve your long-term career goals.
• Programs to engage with community service and sustainability.
• Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• On-site campus amenities include Starbucks, Gym, Emory Clinic, Walmart pharmacy and store, healthy dining options through Sodexo, edible garden and mental health coach.
• Backup dependent care services offered for 25 days highly subsidized by Delta.
• Housing Stipend available for students who reside more than 50 miles from work location.