MBA Intern, Commercial Strategy (Summer 2027)

About the Role

Delta’s Commercial Strategy MBA Program is a 12-week summer internship designed to build a strong, versatile, and values-driven leadership pipeline. Interns will tackle a high-impact strategic project in one of Delta’s Commercial departments at the Atlanta, GA headquarters, while collaborating with the Finance MBA Intern program and operational teams to gain enterprise-wide exposure.

Potential Department Placements

• Pricing & Revenue Management: Optimize Delta’s product pricing across millions of route and date combinations to grow revenue and provide customer choice using analytical insights, industry-leading tools, and cross-commercial engagement.
• Network (Route) Planning: Maximize system profitability by aligning capacity with demand through disciplined aircraft deployment, including optimization of scheduled flight times, market-level capacity, and high-value new route opportunities.
• Global Sales & Distribution: Improve the value proposition for Delta’s corporate clients by evaluating incentive programs, designing data-driven sales strategies, and leveraging technology to deliver consistent products across all channels.
• Customer Engagement & Loyalty: Leverage data-driven insights to monitor performance, identify trends, and refine offerings across the SkyMiles ecosystem, including Medallion elite benefits, Sky Club experiences, and the American Express co-brand partnership.
• Reservations: Develop recommendations for process improvements in reservations centers, call-handling strategies, and customer segmentation to enhance service quality, increase employee engagement, and drive cost efficiencies.

Responsibilities

• Solve high-impact strategic challenges in a Commercial department.
• Collaborate with cross-functional teams, including Finance MBA Interns and operational colleagues.
• Gain exposure to enterprise-wide decision-making and leadership at Delta.

Requirements

• Current MBA student.
• Must complete the first year of an MBA program by Summer 2027.
• Planned MBA program graduation date by Summer 2028.
• At least three years (36 months) of post-undergraduate work experience in a dynamic, professional environment or relevant military experience.
• Must be able to work onsite in Atlanta, GA for the duration of the internship.
• Curiosity about the airline industry.
• Strong analytical, leadership, and communication (written and verbal) skills.
• Ability to excel in a fast-paced, matrix-team environment.
• Embraces diverse people, thinking, and styles.
• High school diploma, GED, or equivalent.
• At least 18 years of age with permanent authorization to work in the United States.

Preferred Qualifications

• Proactive self-starter with a track record of driving impactful business results.
• Experience building and fostering strong relationships across the organization.
• Ability to incorporate cross-functional knowledge into project recommendations.

Pay

$9,493 per month, subject to applicable taxes and withholdings.

Benefits

• Domestic and international (standby) flight privileges for employees and eligible family members.
• Access to over 500 discounts and specialty savings through Deltaperks (e.g., car/hotel rentals, pet health services, Apple product discounts, sports tickets).
• Competitive pay based on working hours.
• Industry-leading profit-sharing program (eligible for Co-Op/Intern students employed as of 12/31).
• Pay for observed holidays in your work area.
• Career development programs to support long-term goals.
• Community service and sustainability engagement programs.
• Wellbeing programs covering physical, emotional, social, and financial health, including an employee assistance program, free financial coaching, and mental health resources.
• On-site amenities: Starbucks, gym, Emory Clinic, Walmart pharmacy/store, healthy dining options, edible garden, and mental health coach.
• Backup dependent care services (25 days highly subsidized by Delta).
• Housing stipend for students residing more than 50 miles from the work location.