Jobs · Education · North Carolina

Intern

Discovery Education · Charlotte, NC · 1 wk ago
EducationVolunteer

About the role

Discovery Education is seeking an energetic, creative, and passionate Community Marketing Intern to join the Customer Marketing team. Reporting to the Educator Engagement and Advocacy Marketing Director, this intern will support educator engagement, customer success alignment, and the development of scalable community programs.

Responsibilities

  • Assist with planning, executing, and evaluating community engagement initiatives, large-scale educator events, customer advocacy alignment work, and fall programming development.
  • Create, develop, design, and support materials such as event platform updates, speaker communications, onboarding materials, social media toolkits, documentation, and engagement summaries.
  • Participate in strategic discussions and contribute ideas related to community development, customer marketing, event strategy, and alignment with customer success frameworks such as REACH.
  • Track data, analyze outcomes, review engagement feedback, and synthesize insights to refine and improve key processes or projects.

What you will gain

  • Learn from experienced professionals in community marketing, customer advocacy, and EdTech educator engagement.
  • Gain experience with event platforms, project management tools, content development workflows, strategic frameworks like REACH, and qualitative analysis methods.
  • Develop a deeper understanding of how community engagement, customer marketing, and educator advocacy influence retention, adoption, and customer success.

Requirements

  • Enrolled in or completed a degree in Marketing, Communications, Business, Education, Education Policy, Community Development, Sociology, Public Relations, Nonprofit Management, Event Management, Experiential Marketing, or related fields.
  • Ability to approach challenges with creative, solution-oriented thinking.
  • Must be willing to travel to our Charlotte Headquarters 2–3 times per week.
  • Must have the legal right to work in the United States.

Skills

  • Tech-Savvy: Comfortable with project management software and tracking tools.
  • Strong Communicator: Strong written and verbal communication skills, able to present ideas clearly.
  • Multitasker: Able to manage multiple tasks and meet deadlines.
  • Analytical Thinker: Comfortable with data analysis and drawing insights from data or projects.

Benefits

  • Real Impact: Your work will directly contribute to educator engagement, customer success alignment, large-scale event execution, partner visibility, and the development of scalable community programs.
  • Mentorship: Work closely with experienced professionals and receive guidance throughout the internship.
  • Networking Opportunities: Build valuable relationships with fellow interns and professionals across the company.
  • Resume-Boosting Experience: Leave with tangible skills, projects, and experiences that will enhance your future career.

Discovery Education is fulfilling its mission of preparing learners for tomorrow by creating innovative classrooms connected to today's world. Serving more than 4.5 million educators and 45 million students across the U.S., UK, and more than 140 countries, Discovery Education partners with school districts, states, ministries of education, and like-minded organizations to transform teaching and learning.

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