Intern - Assessment & Referral Clinician

About the role

Pine Rest is a non-profit behavioral health system committed to providing expert care for mental health and substance use disorders. We operate a wide range of services including psychiatric urgent care, partial hospitalization, and residential treatment. We are dedicated to innovation and training the next generation of care providers.

Responsibilities

• Collaborate with community agencies on behalf of clients
• Handle crisis calls professionally and calmly
• Conduct face-to-face and telephone consultations for patients in crisis
• Coordinate admissions and intakes, including insurance authorizations
• Refer patients to outpatient services as needed
• Ensure accurate and timely medical record documentation
• Organize tasks effectively and meet deadlines
• Work collaboratively with multi-disciplinary teams
• Adhere to ethical standards and demonstrate competency in required training
• Participate in departmental and staff meetings
• Serve on programs or organizational committees as required

Requirements

The ideal candidate is currently enrolled in an accredited Social Work program. They must demonstrate excellent customer service skills, enthusiasm for the program and organization, and a commitment to ethical practice. The role requires strong organizational and communication skills, as well as the ability to work effectively in a multi-disciplinary team.

Qualifications

• Currently enrolled in an accredited Social Work program
• Proven ability to handle crisis situations professionally
• Strong interpersonal and communication skills
• Ability to work collaboratively in a team environment
• Passing a criminal background check and drug screening

Skills

• Excellent customer service skills
• Effective problem-solving and decision-making abilities
• Strong organizational and time management skills
• Ability to work independently and as part of a team

Benefits

Pine Rest offers competitive benefits including health insurance, retirement plans, and paid time off.

Pay

The pay for this internship is determined based on the individual’s academic standing and experience.

Schedule

The Intern – Assessment & Referral Clinician position is available on a flexible schedule to accommodate the 24/7 operation of the Contact Center. This may include evening and weekend shifts.