Intermediate Nursing Informatics Advocate

About the role

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.

Responsibilities

• Affirms clinical workflow processes, identifies gaps, defines necessary process changes, and develops future workflows for new solutions or functionality.
• Collaborates with departments, hospital leadership, end users, vendors, and associates to ensure effective and efficient operational system functions and workflow.
• Provides education on new applications or functionality, including train-the-trainer, Service Line Expert, upgrade, and other training as necessary.
• Shares application tips with clinicians to improve workflow efficiency and guide best practices.
• Aids customers with customization of the application for unique department scenarios using application tools within the electronic health record foundation.
• Maintains and analyzes aggregated data to identify trends related to clinical processes and outcomes resulting from information technology tools.
• Identifies and coordinates the management of risk and quality assurance issues, escalating unresolved problems to appropriate decision-making bodies.
• Provides consultation in process redesign and evaluation of clinical software products, contributing to standards, policies, and procedures.
• Supports operations 24/7, including off-duty shifts, evenings, nights, and weekends, to fully support operations during major installs.
• Executes change management strategies, including communication, buy-in, training, and technical support, to enable smooth implementation of new application changes and enhancements.
• Communicates technical and business concepts and ideas effectively using oral and written modalities, including changes made in the application to site contacts and team members.
• Performs other duties as assigned.

Requirements

• Industry experience with electronic medical records
• Advanced clinical knowledge of current healthcare practice and clinical workflows with conceptual and practical understanding of various training techniques for users with various learning styles
• Ability to map clinical processes, gather and analyze data, effectively present to clinical audiences
• Communication skills both written and oral, are professional and follow defined escalation process
• Expert conflict management skills
• Accountable for realization of goals and defined metrics
• Methodically analyzes and evaluates business problems by defining the challenges, identifying alternatives, and making timely decisions
• Understands own strengths and development needs, learns from experience, and owns personal and professional development
• Creates an environment that values individual perspectives while driving towards common goals; assists teammates to achieve outcomes
• Ability to work in a fast-paced, collaborative team environment
• Basic competency in Microsoft Office applications

Qualifications

• Associate of Nursing
• Bachelor's of Nursing
• Master's of Nursing

Skills

• Knowledge of industry standards and best practices
• Advanced clinical knowledge of current healthcare practice and clinical workflows
• Ability to map clinical processes, gather and analyze data
• Effective communication skills both written and oral
• Conflict management skills
• Ability to work in a fast-paced, collaborative team environment
• Basic competency in Microsoft Office applications

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Pay

$69,988.00 - $130,178.00

Schedule

Full time

Shift: Day