Intermediate Epic Domain and Environment Analyst

Responsibilities

• Responsible for in-depth knowledge of Epic system environments, change management processes, and oversight of products and services delivered by Epic Systems Corporation.
• Manages Data Courier Administration, coordinating and supporting build migration, and customizing, maintaining, and troubleshooting the Enterprise Master File Infrastructure (EMFI).
• Coordinates and communicates Epic system updates, upgrades, and Nova Notes.
• Safeguards system stability and performance by monitoring and resolving issues related to Data Courier and EMFI.
• Collaborates with the IT Change Management team to develop and manage Epic build change management processes.
• Communicates and documents Epic environment Data Courier strategies and policies.
• Ensures that Data Courier interfaces and protection settings align with established policies and procedures.
• Assists with coordinating and managing Epic updates and upgrades for all environments.
• Works with System Administrators on the installation, maintenance, and downtime of all Epic software components.
• Supports and trains Epic analysts on Data Courier and EMFI processes and best practices.
• Develops and maintains documentation for Data Courier and EMFI configurations and processes.
• Tracks and reports on the status of Data Courier and EMFI activities and issues.
• Manages the configuration, maintenance, and troubleshooting of the Data Courier and Enterprise Master File Infrastructure (EMFI) in Epic environments.
• Oversees the migration of build changes across different Epic environments using Data Courier.
• Collaborates with Epic analysts to ensure accurate and timely migration of build changes.

Requirements

• Working knowledge of Epic environment structures and environment management
• Understanding of Epic Content Management and Data Courier functionality and migration processes
• Technical aptitude sufficient to learn Epic data structures and Data Courier interfaces
• Knowledge of Epic upgrade coordination and release management practices
• Experience with build migration coordination and support activities
• Experience with Epic’s Sherlock and Nova applications
• Strong organizational and coordination skills
• Ability to manage multiple competing priorities and timelines
• Strong written and verbal communication skills
• Strong attention to detail and operational follow-through
• Analytical problem-solving skills
• Critical thinking and logical reasoning
• Ability to work collaboratively with technical, application, and operational stakeholders
• Ability to maintain operational documentation and reporting
• Working knowledge of project management and change management principles
• Proficiency with Microsoft Office Suite including Excel, PowerPoint, Teams, and Visio

Qualifications

• Bachelor's degree in Information Technology, Healthcare Informatics, Computer Science, Business, or related field
• 3+ years of experience in Epic EMR application or systems support, technical operations, release management, or infrastructure coordination
• Epic-Data Courier Administrator certification

Skills

• Working knowledge of Epic environment structures and environment management
• Understanding of Epic Content Management and Data Courier functionality and migration processes
• Technical aptitude sufficient to learn Epic data structures and Data Courier interfaces
• Knowledge of Epic upgrade coordination and release management practices
• Experience with build migration coordination and support activities
• Experience with Epic’s Sherlock and Nova applications
• Strong organizational and coordination skills
• Ability to manage multiple competing priorities and timelines
• Strong written and verbal communication skills
• Strong attention to detail and operational follow-through
• Analytical problem-solving skills
• Critical thinking and logical reasoning
• Ability to work collaboratively with technical, application, and operational stakeholders
• Ability to maintain operational documentation and reporting
• Working knowledge of project management and change management principles
• Proficiency with Microsoft Office Suite including Excel, PowerPoint, Teams, and Visio

Benefits

Commensurate with experience.

Pay

$66,170.74 - $123,073.07

Schedule

Full time

Physical Requirements

View physical requirements