Epic ClinDoc Informatics Analyst

About the role

Provides intermediate level support of multi-user clinical operating systems, hardware and software tools, including installation, configuration, maintenance, training, and support of these systems. Facilitates assessment of current practice and translation of end user needs into the optimal configuration and build of clinical applications. Demonstrates solid analyst skills, advanced technical/maintenance skills, and clinical knowledge to provide advanced support of clinical application use, enhancement and process improvement.

Responsibilities

• Works collaboratively with system users, technical staff, other ITS groups and vendor support resources in problem solving issues related to clinical information systems.
• Collaborates with project managers and teams in implementations of new systems, system upgrades and enhancement of current system functionality, participating in any phase of large or small projects.
• Participates in the process of planning new systems/processes or re-engineering, working collaboratively across the organization and multiple departments to support clinical practice and ensure development, evaluation, and ongoing support for the EMR.
• Serves as Clinical ITS Liaison support to assigned clinical departments, working with system analysts and department leaders, facilitating a strong partnership between Information Technology and the user community to facilitate ITS support and response to system issues and needs.
• Facilitates reporting of information from source systems using the most appropriate tools.
• Creates and maintains up-to-date training materials for the systems as appropriate or works with system educator to do so. Conducts or participates in training classes when appropriate.
• Maintains professional skills and stays informed of changes in the healthcare industry/regulations and vendor technology and the impacts on assigned systems.
• Maintains a service-oriented approach with customers, providing follow-up and responding to issues/concerns in a timely manner.

Requirements

• Licensure or other certifications: Certification, if applicable.
• Educational Requirements: Associates Degree or Technical Degree. In lieu of degree, will consider individuals with extensive IT or Operations experience.
• Minimum Experience: A minimum of five (5) years of IT application or related operational experience.

Qualifications

• Preferred Licensure or other certifications: Specific IT application.
• Preferred Educational Requirements: Bachelors Degree.
• Preferred Experience: Other.

Skills

• Demonstrates sound technical judgment and solid technical skills with ability to troubleshoot issues.
• Maintains understanding and working knowledge of current clinical information systems, associated workflows and relationship to other systems within the organization.
• Develops, implements, and adheres to policies, procedures, and standards to meet all regulatory requirements such as HIPAA, as well as currently accepted legal standards.

Benefits

• Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
• NGHS: Opportunities start here.
• Northwest Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Pay

N/A

Schedule

N/A