Intermediate Care Technician

About the role

The full performance, Intermediate Care Technician (ICT) Generalist is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA). This position serves as an advance technician for outpatient care settings such as; primary care, mental health, and specialty clinics. As an ICT Generalist the incumbent may serve in a medical center, community-based outpatient clinic (CBOC), mobile medical unit or may have virtual/remote assignments.

Responsibilities

• Patient Screening: Performing observation-based screening and collecting patient information in collaboration with licensed personnel, this may involve completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health-related conditions that may impact the patient's health status.
• Completing approved templates and tools, such as, intake/outtake forms, normal result note follow up, clinical reminders, procedure and intervention notes established by the agency.
• Assisting in behavioral/psychiatric situations in an outpatient setting. This can include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB).
• Aiding licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations. You will assist licensed staff with setting up equipment and providing treatment during in person or virtual visits.
• Operating specialized medical equipment to obtain diagnostic and therapeutic outcomes. Observing patient status and keeping licensed clinical staff informed of any change in condition. You will assist clinical providers with emergency medical care, provides emergency response as part of the Rapid-Response-Team (RRT), and assists with training of other hospital clinical staff.
• Clinical responsibilities include but are not limited to:
  • Medication Administration: topical medications, limited PO medications, emergent medications
  • Wound Care. Examples: bandaging, application of dressings and wound measurements
  • Assisting with patient exams and screening. Examples: foot exams.
  • Assisting with patient exams and screening, utilizing technology such as telehealth peripherals. Examples: podiatry foot exams (visual, sensory and vascular), gait exams, and stance exams.
  • Patient education within scope of care or while providing an intervention Examples: postprocedural care and wound care.
  • Follow-up care: Examples: Wound check
• Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes and progress notes, screenings, photo-documentation, telephone contact, and secure messaging

Requirements

The incumbent performs ongoing patient care duties in an outpatient clinical setting. Employment requirement includes travel to Atlanta, GA. VA Health Care System for hands-on training for certification in and specific to podiatry basic foot care competencies is required by the incumbent. Duration of hands-on training may vary based in current competencies and skill sets however may range anywhere from 2-8 weeks.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, July 02, 2026.

Your experience must be detailed in your resume to receive full credit.

Specialized Experience: One year of specialized experience (equivalent to the GS-6 grade level in the federal service). Examples of specialized experience include but are not limited to:

• Prepare and administer medications through various methods, examples include, intramuscular injections, subcutaneous injections, intradermal injections, oral, aerosolized including oxygen, topical, intraocular (eye drops), Otic (ear drops), intranasal, rectal (suppositories), local anesthetics, intraurethral, and intravenous.
• Perform minor surgical procedures, medical interventions and administer treatments to manage care to combat disease or disabling symptoms example incise and drain various skin infections or abscesses.
• Order appropriate diagnostic studies under the direction of the supervising Licensed Independent Practitioner (LIP) obtains and Reports Diagnostic and laboratory results.

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one full year of graduate education meets the requirements for GS-7 only in those instances where it is directly related to the work of the position. (Transcripts Required).

Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond.

English Language Proficiency: Individuals serving in direct patient care positions must be proficient in both spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

Note: If your school has changed names, or is no longer in existence, you must provide this information in your application.