Intermediate Care Technician

About the role

Intermediate Care Technician (ICT) Program is a program designed to hire transitioning service members – National Guard, Reserve, and Veteran corpsmen, combat medics, and medical technicians – into positions at VA Medical Centers as an integral part of the medical team. Candidates generally qualify based on U.S. Armed Forces experience or equivalent education. Battle Creek VA Medical Center is recruiting for an Intermediate Care Technician within the Health Informatics Service.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/23/2026.

You may qualify based on experience and/or education as described below.

• Specialized Experience: One year of specialized experience equivalent to at least the next lower grade GS‑6 in the normal line of progression for the occupation. Examples include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.
• You must possess at least one year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of an Intermediate Care Technician, such as:
  • Preparing and administering medications through various methods: intramuscular injections, subcutaneous injections, intradermal injections, oral, aerosolized (including oxygen), topical intraocular (eye drops), otic (ear drops), intranasal, rectal (suppositories), local anesthetics, intraurethral, and intravenous.
  • Performing medical interventions and administering treatments to manage care to combat disease or disabling symptoms (e.g., incise and drain various skin infections or abscesses).
• Education (alternative to experience): Successfully completed one (1) year of graduate education or internship directly related to the position at the next lower grade level, obtained from an accredited college or university. One year of full‑time graduate education equals the credit hours the school determines to represent one year of full‑time study; if unavailable, 18 semester hours are considered an academic year. Part‑time graduate education is creditable in proportion to full‑time study. (Copy of official or unofficial transcripts required.)
• Preferred Experience: Telehealth experience.
• Preferred Qualifications: Experience in the military as a Hospital Corpsman, Combat Medic, or Medical Technician is highly desired. Examples of military occupational specialties highly desired include, but are not limited to: 4NOX‑Basic Medical Technician, 4NOIC‑Independent Duty Medical Technician, X4NO‑Aeromedical Evacuation Technician, 1T2X1‑Pararescueman, 68W‑Combat Medic Specialist, 18D‑Army Special Forces (Medic), 68WW1‑Special Operations Flight Medic, HM0000‑Basic Hospital Corpsman, HM8404‑Field Medical Service Technician, HM8425‑Surface Force Independent Duty Corpsman, HM8402‑Submarine Force Independent Duty Corpsman, HM8401‑Search and Rescue Medical Technician, HM8403‑Fleet Marine Force Reconnaissance Independent Duty Corpsman, HM8406‑Aerospace Medical Technician, and HS‑Basic Health Services Technician.
• Physical Requirements: The work involves extended periods of bending, standing, and walking; generally requires recurring physical exertion while assisting patients. For more information on these qualification standards, see the United States Office of Personnel Management’s website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

The Intermediate Care Technician assists outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life‑threatening situations.

• Assists licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments, and providing treatment during in‑person or virtual visits.
• Operates specialized medical equipment to obtain diagnostic and therapeutic outcomes.
• Collects a wide range of specimens and prepares them for transfer to processing.
• Observes patient status and keeps licensed clinical staff informed of any change in condition.
• Possesses the knowledge to recognize life‑threatening situations and act to correct these emergent situations according to established national or local protocols.
• Initiates cardiopulmonary resuscitation (BLS) and use of an automatic external defibrillator (AED) once certified and where appropriate, according to American Heart Association (AHA) protocols and policies.
• Clinical responsibilities include, but are not limited to:
  • Vital signs.
  • 12‑lead electrocardiogram (EKG).
  • Point‑of‑care (POC) testing (e.g., Abbott hand‑held blood analyzer I‑STAT, glucometer).
  • Equipment and surgical instrumentation set‑up (e.g., skin biopsies – excisional, shave, punch).
  • Treatments and interventions (e.g., cryotherapy, incision and drainage, ambulation, Foley coude’ catheter insertion).
  • Wound care (e.g., bandaging, application of dressings, wound measurements).
  • Specimen collection and preparation (e.g., collecting and labeling venous blood samples and mucous specimens).
  • Assisting with patient exams and screening (e.g., gynecology exams).
  • Mental health care (e.g., crisis intervention, performs behavioral/mental health screens, conducts interviews, observes behavioral patients).
  • Preparation of lab specimens and transfer to the lab for processing (e.g., labeling, placing in the proper bin or tube system).
  • Assisting with patient exams and screening utilizing technology such as telehealth peripherals (e.g., primary care physical exams – heart, eye, ear, nose, throat (EENT), gait exams, skin exams).
  • Patient education within scope of care or while providing an intervention (e.g., post‑procedural care, splint care, wound care).
  • Follow‑up care (e.g., suture removal).
  • Electronic Health Record (EHR): thoroughly and appropriately documents actions, interventions, and procedures in the medical record (e.g., procedural notes, progress notes, screenings, photo‑documentation, secure messaging).
  • ICTs may perform tasks after proper education, training, and competency, demonstrating knowledge, skills, and abilities.
  • Thoroughly and continually documents actions, interventions, and patient response in the health record.

Schedule

Work Schedule: Monday to Friday, 7:30 AM to 4:00 PM. Hours may be rotated or extended based on the needs of the Medical Center and our Veterans. This is not a virtual position.