Interior Design & Sales Associate

Job Summary

Turn Your Passion for Design into a Career You'll Love! ✨ Unlimited Earning Potential. 💰 Uncapped Commissions. 🚀 Real Career Growth. As a Design Associate at La-Z-Boy, you'll help customers create spaces they love while building lasting relationships through consultative sales. You'll receive paid training, hands-on mentorship from experienced Designers, and the opportunity to grow your career with an industry-leading brand.

KEY RESPONSIBILITIES

• Drives Sales
• Promote the Design program & assist the Designer to achieve established Design program sales goals
• Execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers
• Maximize store promotions, marketing initiatives, and grassroots programs
• Support design related functions in the store
• Customer Focus
• Provide the highest level of customer service to all current and future customers
• Effectively use Podium to ensure customer satisfaction and future follow-up
• Make sound business decisions to deliver customer satisfaction and promote team environment
• Aid in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience
• People
• Maintain a positive working relationship with all store employees
• Assist to train, coach and develop new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals
• Operational Excellence
• Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
• Show a sense of urgency, enthusiasm and excitement with the store team and customers
• Maintain adequate knowledge of company standards, product knowledge and internal processes and systems
• Responsible for opening and closing of the store

Minimum Requirements

• High School Diploma or equivalent
• Previous selling experience and ability to close a sale strongly preferred
• Excellent communication, customer service skills, and organizational skills
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence
• Demonstrated persuasion and negotiation skills
• Ability to effectively manage time and conflicting priorities
• Ability to effectively and productively with others as a team
• Ability to work the schedule and hours dictated by business needs
• Ability to work evenings, weekends and holidays as required
• Initiative to meet assigned goals, missions and objectives and motivated to achieve more
• Strong attention to detail
• Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint

Preferred Requirements

• Bachelor’s degree in Business or a related field

Physical Demands/Work Environment

• Nearly continuous use of repetitive hand motions, hearing and listening
• Often required to sit, walk, bend and stoop
• Subject to inside environmental conditions

Pay

• Training Pay: $15 per hour for 2-6 weeks (no commission)
• Average Annual Earning Potential After Training: $45,000 - $65,000+ (inclusive of base, bonus, and commission)
• Post-Training Pay Base Pay: $11 / hour (varies by store location)
• Commission & Bonus: Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Quarterly bonus opportunity of $1,500, based on your ability to meet defined individual sales goals.

Benefits

• Medical, Vision, Dental and Basic Life Insurance
• Available 401k retirement plan with company match of up to 6%

Weekly Hours

• 40