Interim Records Specialist

About the role

Join our Enrollment and Student Services team as an Interim Records Specialist, supporting students throughout their educational journey.

Responsibilities

• Assists students with the admissions process; processes and uploads documents; processes educational records requests; and works with archived files.
• Processes documents; uploads and retains forms, documents and other types of records; and retrieves as needed.
• Converts paper documents into an electronic format for various records; scans microfiche; and shreds.
• Enters data into the student information system.
• Processes: incoming transcripts from the National Student Clearing House, WES, IEE, and Spantran; military transcript request waiver forms; enrollment verifications; and state/federal court subpoenas.
• Affixes faculty with attendance confirmations and grade entry; assists faculty and advisors with registration corrections.
• Supports the admissions correspondence process; processes returned mail; handles walk-ins as well as telephone and email inquiries regarding transcripts, transcript requests and record changes; and responds to requests via Parchment for student e-transcripts for them then to forward on to the student.
• Completes all other duties and responsibilities as assigned.

Qualifications, Knowledge and Skill Requirements

• High school diploma or equivalent (Associate degree preferred); one (1) year of related clerical work experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Knowledge of office practices and equipment.
• Knowledge of Florida residency rules and FERPA law.
• Knowledge of student admissions, records, and optical imaging.
• Skill in typing, word processing, data entry, and filing.
• Skill in organizing, time management, auditing, and prioritizing.
• Skill in delivering customer service.
• Skill in working with Microsoft Office and Windows based applications including Workday, Mariner, or other Integrow Student Information systems.
• Ability to be accurate, pay attention to details, be flexible, multi-task, be people oriented, and work independently.