Interim Director, Case Management

About the role

An Interim Director, Case Management will provide strategic and operational leadership for acute‑care case management services across two hospital sites in Spokane, WA. Reporting to the Vice President of Case Management, this leader will oversee four direct reports and 44 full‑time employees, driving patient‑centered care coordination, length‑of‑stay performance improvement, and risk‑mitigation initiatives.

Responsibilities

• Lead case management operations across both facilities.
• Improve length‑of‑stay performance and support reimbursement initiatives.
• Collaborate closely with Utilization Management and Revenue Cycle teams.
• Ensure effective, patient‑focused care coordination.
• Support risk‑mitigation strategies and financial management.

Requirements

• Master’s degree in a health‑related field (required).
• Current Washington RN license or Multistate License endorsement (MLS) (required).
• Eight years of clinical experience.
• Five years of healthcare leadership experience.
• Acute‑care case management experience preferred.

Skills

• Excellent communication and interpersonal skills.
• Highly organized and patient‑focused.
• Ability to adapt quickly to changing needs.
• Strategic thinking and operational leadership.

Pay

Compensation range: $155,000 to $165,000 annually. The final rate will be determined based on experience, education, training, location, internal equity, and budget considerations.

Benefits

• Comprehensive health, dental, and vision insurance.
• Life insurance and AD&D coverage.
• Flexible spending account.
• Retirement benefits.
• Travel, accommodation, and work‑related expense coverage for interim assignments.
• Bi‑weekly trips home, rental car, and lodging provided during assignments.
• Employer‑handled tax withholdings and FICA contributions.

Location

Spokane, WA offers an appealing blend of urban amenities and easy access to the outdoor recreation of the Inland Northwest. Highlights include Riverfront Park, hiking, biking, skiing, fishing, boating, a vibrant dining and craft‑beverage scene, museums, theaters, and year‑round cultural events.