Interactive Teller (Full Time)

Duties And Responsibilities

• Provides service support to Member transaction needs via multiple channels.
• Handles deposits, withdrawals, and payments related to member accounts.
• Maintains account information and monitors transactions to prevent losses and fraud.
• Identifies and recommends new and alternative financial services to Members.
• Maintains and exceeds service and productivity goals.
• Ensures compliance with KEMBA policies and procedures.
• Provides friendly and member-centric service.
• Assists other Interactive Tellers as needed.
• Continuously improves personal competency through training and certification.

Required Qualifications

• High school diploma or equivalent.
• Prior teller experience or equivalent.
• Prior experience in a sales/customer service environment.
• Strong organizational skills and attention to detail.
• Value a high degree of accuracy and professionalism.
• Excellent communication skills with appropriate grammar.
• Basic PC skills (Windows).
• Flexible schedule willingness.

Physical Demands

• Sit for long periods.
• Use hands to manipulate, handle, feel, and talk or hear.
• Frequent reaching with hands and arms.
• Occasional standing and walking.
• Lift and/or move up to 15 pounds.
• Close, distance vision, and ability to adjust focus.