Intentional Peer Support Specialist - Crisis

About the role

Become part of the Sweetser family, a nationally recognized and accredited leader in Maine, offering competitive salaries, a wide range of benefits, and the opportunity to join a passionate team of over 700 employees.

Responsibilities

• Provide peer-based crisis support and de-escalation to individuals experiencing behavioral health crises in community settings.
• Use lived experience to model recovery, resilience, and self-advocacy.
• Support individuals in identifying strengths, coping strategies, and immediate needs during crisis encounters.
• Aid individuals with linkage to community resources, natural supports, and follow-up services.
• Collaborate with clinicians, crisis responders, hospitals, law enforcement, and community partners as appropriate.
• Participate in dual-response Mobile Crisis teams.
• Maintain accurate, timely, and compliant documentation in accordance with agency, CIPSS, and regulatory standards.
• Adhere to ethical guidelines, confidentiality requirements, and professional boundaries.
• Participate in supervision, team meetings, and required trainings.
• Travel within the service area and transport self and, when appropriate, participants in accordance with agency policy.
• Perform other duties as assigned to support Mobile Crisis operations.

Qualifications

• Active CIPSS certification in good standing.
• Completed CIPSS certificate required to be eligible for the role.
• Lived/living experience with mental health and/or substance use recovery consistent with CIPSS guidelines.
• Minimum of one (1) year of experience in a CIPSS-certified peer support role (or equivalent experience, if applicable).
• Valid driver's license with acceptable driving record.

Skills

• Paid or unpaid, peer support experience preferred.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Strong communication, interpersonal, and crisis intervention skills.
• Ability to remain calm and professional in high-stress situations.

Benefits

Competitive salaries, a wide range of benefits, and the opportunity to join a passionate team of more than 700 employees.

Pay

$20-$21 hourly, based on certification!

Schedule

Fully remote, but may require travel within the service area.