Intensive Support Professional (ISP)

About the Role

Join First Resources Corp.'s Intensive Residential Services Home (IRSH) and make a meaningful difference in the lives of adults living with serious and persistent mental illness (SPMI). As Iowa's highest level of community-based residential mental health service, IRSH provides intensive, short-term rehabilitation in a home-like setting. This is more than a typical Direct Support Professional (DSP) role—it's an opportunity to build relationships, teach life-changing skills, and walk alongside people as they learn to live well with a serious mental illness.

At First Resources, we believe recovery is possible when people are supported, encouraged, and empowered to keep moving forward—one step at a time. Connect. Engage. Empower.

Responsibilities

As an Intensive Support Professional (ISP), you'll provide direct support to adults experiencing serious mental illness in a short-term residential rehabilitation program. You'll help individuals:

• Build independent living and daily living skills
• Develop healthy coping strategies and emotional regulation skills
• Support medication and appointment adherence
• Encourage community involvement and healthy routines
• Work toward goals identified in their Person-Centered Service Plans (PCSPs)
• Prepare for a successful transition back into the community

You'll celebrate successes, help individuals navigate setbacks, teach skills that promote independence, document progress, and provide steady, compassionate support during both everyday moments and behavioral health crises using a trauma-informed, recovery-oriented approach.

Requirements

• High school diploma or equivalent
• At least one year of experience working in mental health, behavioral health, human services, or a related field
• Valid driver's license, reliable transportation, and auto insurance
• Basic computer skills
• Ability to complete all required training and maintain certifications
• Satisfactory results on a background check

Preferred Qualifications

• Previous Direct Support Professional (DSP) experience
• Experience supporting individuals with serious mental illness or co-occurring disorders
• CPR/First Aid certification (or ability to obtain within 30 days)

Benefits

• Support just two individuals at a time
• Full-time schedule with three 12.67-hour shifts each week
• Competitive pay starting at $18+/hour, based on experience
• Paid training and ongoing professional development
• Opportunities for career growth in behavioral health
• Comprehensive benefits package including health, dental, vision, paid time off, life insurance, and a 403(b) retirement plan

A purpose-driven team committed to person-centered, recovery-oriented care and the opportunity to make a meaningful difference every single day.