Intensive Case Manager and Resident Service Coordinator for Mental Health Housing Services

About the role

Mental Health America of Los Angeles (MHALA) is a nonprofit mental health agency serving over 19,000 low-income and no-income individuals annually. It supports services in mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA fosters diversity and offers a competitive salary and full benefits package.

Responsibilities

• Under the general supervision of the Program Manager, provide high quality Intensive Case Management Services (ICMS) to clients eligible for permanent housing through the Department of Homeless Services and Housing (HSH) Housing for Health (HFH) and other programs.
• Serve as support for housing case management services at a Long Beach Project Base site and for residents on-site at Beacon Pointe Project Base community to provide services that foster community integration through group activities and community events.

Requirements

• High school diploma or GED with a minimum 1 year of experience providing psychosocial rehab related services to a disabled population required.
• Bachelor degree in a human service or related field preferred.
• Proficient in computer applications such as Microsoft Word, Excel and Outlook.
• Experience working with clients with mental illness, chronic health issues, and substance use disorders.
• Expertise in chronic homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc.
• Able to maintain a caseload ratio of one (1) full-time equivalent intensive case manager to 20 to 25 clients with a VI-SPDAT of 1 or 2.
• Flexible work schedule to include some early mornings, nights, weekends and holidays.

Qualifications

• Ability to maintain a caseload ratio of one (1) full-time equivalent intensive case manager to 20 to 25 clients with a VI-SPDAT of 1 or 2.
• Flexible work schedule to include some early mornings, nights, weekends and holidays.

Skills

• Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture.

Benefits

• Competitive salary and full benefits package, including an employee assistance program, and generous paid time off.

Pay

The actual compensation will be determined based on experience and other factors permitted by law.

Schedule

Intensive Case Manager/Resident Service Coordinator - 35 hours per week / $24.00 per hour