Intensive Care Manager

About the role

Community Health Network of Connecticut, Inc. (CHNCT) is currently seeking five (5) regular, full-time Intensive Care Managers (RNs) to join our team.

Responsibilities

Collaborates with CHNCT’s clinical team, provider network, DSS and the community to create a process of assessment, planning and facilitation to meet the member’s heath care needs across the continuum of care. Assists the member by functioning as an advocate for options and services by communicating effectively with other members of the healthcare team and by utilizing available resources to promote quality cost effective outcomes and member autonomy.

Tasks Performed

• Develops, monitors and evaluates the effectiveness of the care plan and modifies as necessary.
• Provides education and coordination of outpatient care to CHNCT members selected for Case Management.
• Identifies and refers quality of care, coordination of benefits and third party liability issues as appropriate.
• Orients new staff as requested.
• Performs other duties as assigned.

Essential Functions

• Engages with members through telephonic, videoconferencing and face-to-face outreach; meets with providers and community organizations to coordinate care.
• Conducts assessments to identify the member’s needs and develops a specific care plan to address objectives, barriers and behaviorally specific goals identified during the assessment.
• Maintains knowledge of covered benefits for CT Medicaid, HUSKY Health programs.

Qualifications

Desired Education: Two to four years post-secondary schooling required

Desired Degree: Associate's degree, Bachelor's degree preferred

Desired Major: Nursing (required)

Desired Job Experience: Minimum two years direct clinical care experience as an RN is required. Behavioral health experience and knowledge of case management are beneficial.

Other Qualifications: Requires excellent verbal and written communication skills. Good time management and organizational skills along with the ability to manage continually changing priorities. Strong computer and keyboard skills. Ability to exercise independent and sound judgment in decision making. Managed care and case management experience preferred. CT RN License must be current and unrestricted. CCM or other URAC approved certification preferred. Must hold a valid and unrestricted motor vehicle operator’s license and have reliable transportation.

Certifications Required: Active Registered Nurse License, State Motor Vehicle License

Benefits

• Medical, dental and vision coverage options
• Flexible spending and health savings accounts
• Group term life insurance
• A 401(k) plan with company-match and immediate vesting
• Voluntary accidental injury coverage
• Tuition reimbursement and continuing education opportunities
• A generous paid-leave bank and company holidays
• Wellness program