Intelligent Automation Developer

About the role

A successful developer will use a set of core skills that are transferable across various functions, departments, and tools. The incumbent will support the design, build, test, and deploy a variety of innovative solutions across all regions of Intermountain Health to drive process improvement and contribute to the organization's success. This position is fully remote, with general office hours ranging between 7:30AM - 5PM MT.

Responsibilities

• Design, develop, troubleshoot, debug, and implement software code.
• Build solutions and workflows, user interfaces.
• Work assigned ticketing and queue. Resolve issues, and propose solutions to trends.
• Participate in all phases of required implementations, including installation, configuration, customization, integration, and data migration.
• Deliver design and technical specification documents for IT projects and products.
• Leverage effective verbal and written communicator across all levels of customers.
• Leverage knowledge of programming and scripting.
• Leverage continuous process improvement principles, leading practices, and methodologies.
• Follow software/automation development life cycle.
• Support and maintain existing applications.

Skills

• Problem-solving: Identifying issues and implementing solutions.
• Learning agility: Quickly adapting to and learning new technology and applications. Embraces continuous learning practices.
• Creativity: Innovating and applying creative thinking to technology challenges.
• Communication: Articulating ideas and collaborating effectively with multidisciplinary teams.
• Analytical aptitude: Utilizing data and analytics to make recommendations.
• Curiosity: Demonstrating a strong desire to learn and grow professionally.
• Technical knowledge: Understanding of technology and software development principles and a willingness to gain additional expertise.
• Object Oriented Programming: Familiarity with OOP/reusable component methodologies.
• Process improvement: Identifying opportunities to enhance efficiency and effectiveness.
• Product management: Assists with the development, maintenance and support of software products.
• Development lifecycle proficiency: Consistently strives to use Development Life Cycle standards.
• Issue resolution: Keeps necessary people informed and understands when to escalate problems and issues.

Minimum Qualifications

• Demonstrated technical experience such as software development, technical analysis, data analysis, business systems administration, quality assurance and testing, etc.
• Successful demonstration of experience with specific industry software tools.
• Evidence of successful design and technical specification documents for IT projects and products.

Preferred Qualifications

• Bachelor's degree or higher, obtained through an accredited institution, with at least one year of relevant technical experience such as software development, technical analysis, data systems administration, quality assurance and testing, etc.
• Prefer candidates fluent with Robotic Process Automation (RPA) and AI Agent development, Power Platform and Power Apps experience, Microsoft Copilot, Copilot Studio, Databricks, Python, or other automation and agentic AI systems are also helpful.
• Salesforce – Health Cloud, Service Cloud, Marketing Cloud, and/or Experience Cloud experience; using appropriate configuration and customizations such as APEX including Triggers, Visualforce pages, Lightning components.
• RPA/Intelligent Automation - Automation Anywhere, UiPath, Power Automate, Blue Prism, Pega, Alteryx, Power Apps, Microsoft Azure (Cognitive Services), JSON, Postman, Auto Hot Key, SQL, HTML/CSS, XML, Microsoft Office products, Copilots and digital assistants; Salesforce Process Builder, Flow, Assignment Rules.
• Reporting and analytics - Tableau, Discern Visual, Cognos, and Power BI.
• Automation Anywhere Certified Advanced RPA Professional, Microsoft Certified: Power Platform Fundamentals, UiPath Certified Professional, etc.
• Appropriate use of development software configuration and customizations.
• Confirmed competency using variables, databases, arrays, and/or data frames for automation.
• Ability to configure and use APIs and web services.
• Applied understanding of enterprise architecture security protocols, network configuration, database provisioning, server frameworks, etc.
• AI/Machine Learning proficiency like: Language/Multi-modal models (LLMs), Natural Language Processing, Predictive AI models, Categorization models, Deep Neural Networks, etc.

Pay

The hourly range for this position is $39.97 - $62.91, dependent upon experience.

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn More About Our Comprehensive Benefits Package Here.