Intelligence Manager

About the role

At Pinkerton, the mission is to protect our clients by providing enterprise risk management services and programs specifically designed for each client. The Intelligence Manager, assigned to a specific client, will play a pivotal role in managing the intelligence program including the intelligence cycle, products, and processes. The Manager oversees a team of Analysts who provide best-in-class analytical products and expertise to assist in the protection of the client's people, assets, supply chain, and reputation. This role enhances the client's security operations and strategic objectives by gathering, analyzing, and disseminating risk intelligence as part of a global team of specialists.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Under the supervision and guidance of the Director of Risk Intelligence, manage and mentor a team of intelligence Analysts including the oversight of daily workflows, scheduling, performance, workload prioritization, and professional development.
• Design, implement, and continuously refine processes and templates to standardize and elevate intelligence collection, analysis, and reporting.
• Create and maintain governance documents pertaining to intelligence processes.
• Conduct detailed reviews of intelligence products to ensure accuracy, relevance, and consistency with established standards and stakeholder expectations.
• Develop and deliver training programs for Analysts and non-analyst stakeholders, ensuring strong tradecraft and practical application of intelligence tools.
• Establish and maintain performance dashboards and KPIs to monitor intelligence output, track engagement, and identify areas for improvement.
• Serve as a super user and subject matter expert for key intelligence platforms while identifying tech stack asks and solutions and ensuring optimal use of available technology and tools.
• Manage distribution lists and communication workflows, incorporating end-user feedback to enhance both collection strategies and finished intelligence products.
• Collaborate with internal teams, external partners, and stakeholders to ensure accurate information flow and alignment of risk management strategies.
• Serve as a trusted advisor to leadership by providing timely program updates.
• All other duties, as assigned.

Requirements

• Bachelor’s degree, Master’s preferred, in international relations, security studies, political science, or related field and risk intelligence analysis experience within pharmaceutical or related industries or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Knowledge of the intelligence cycle and intelligence production.
• Effective written and verbal communication skills.
• Able to manage a globally distributed team.
• Program management skills with the ability to work towards milestones.
• Able to work independently as well as part of a collaborative team environment.
• Able to deliver succinct and clear verbal and written updates, independent of direction, where necessary.
• Maintain confidentiality when dealing with sensitive information.
• Attentive to detail and accuracy.
• Serve as an effective team member and leader.
• Effective independent judgment and decision-making ability.
• Able to carry out responsibilities with little supervision.
• Client-oriented and results-driven.
• Able to multitask and organize workload for effective implementation.
• Computer skills; Microsoft Office.

Working Conditions

• With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions.
• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting.
• Travel, as required.

Benefits

• Employer-paid life and AD&D insurance.
• Voluntary life and AD&D insurance.
• Medical, dental, and vision coverage.
• Health Savings Account (HSA) and Flexible Savings Account (FSA).
• Short-term and long-term disability.
• 401(K) retirement plan.
• Paid time off (vacation, personal, sick, and holidays).
• Several employee assistance-related programs.

Pay

USD $140,000.00 - USD $150,000.00 per year.