Intel Certified Lead Trainer

Job Type Regular Work Location: Chicago, IL 60606 Overview 2020 Companies is now hiring an Intel Certified Lead Trainer The Intel Certified Lead Trainer is the program’s subject-matter expert and lead facilitator for Intel product, technology, and retail sales enablement. This role translates complex product information into clear, engaging learning experiences; certifies and coaches trainers; supports high-visibility launches and partner events; and uses performance data and field feedback to continuously improve training effectiveness. The position works closely with Intel stakeholders, retail partners, field leadership, instructional designers, and third-party vendors to ensure consistent, accurate, and memorable delivery across the program. Our Benefits Receive annual salary of $80,000, paid weeklyEligible for quarterly bonus incentiveWork remotelyTravel: Up to 40% domestic travel, based on program needsNext-day pay on demand with DailyPayEligible for health/dental/vision benefitsPaid holidaysPaid time-OffEligible for 401k program with matchingMobile reimbursement per monthScholarship opportunities for employees and direct family membersEmployee Assistance ProgramLeadership Development ProgramEmployees special pricing for multiple clients About 2020 Companies For nearly 25 years, 2020 Companies has been the premier outsourced sales and marketing agencies in the US launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description Key Responsibilities Serve as the lead facilitator and subject-matter expert for Intel product, technology, brand, and retail sales trainingDeliver engaging instructor-led, virtual, and blended learning sessions for trainers, field teams, retail associates, and partner audiencesLead train-the-trainer and certification activities; assess facilitator readiness, document results, and provide actionable coachingPartner with Intel and internal program leaders to develop the annual training strategy, launch plans, learning calendar, and delivery prioritiesReview, localize, and maintain training materials, facilitator guides, e-learning, job aids, demonstrations, and knowledge assessmentsEnsure all learning content and delivery remain accurate, brand compliant, audience appropriate, and aligned with current Intel products and messagingCoach trainers and field leaders through observations, calibration sessions, feedback, and development plans that improve facilitation quality and consistencyCoordinate training events, product launches, workshops, advocacy programs, and other initiatives that create effective learning experiencesTrack completion, certification, knowledge gain, learner feedback, and field insights; recommend improvements that strengthen advocacy and sales executionManage assigned projects, including objectives, stakeholders, timelines, resources, risks, communications, documentation, and post-program reportingBuild trusted relationships with Intel stakeholders, retail partners, vendors, and cross-functional teams; address opportunities and challenges promptly Required Qualifications Bachelor’s degree or equivalent practical experienceThree or more years of experience delivering and supporting dynamic training programs, preferably in retail, technology, consumer electronics, or channel salesDemonstrated success facilitating instructor-led and virtual training for varied audiences, including experienced trainers and frontline sellersWorking knowledge of adult learning, blended learning, instructional design, facilitation, coaching, and training evaluation methodsAbility to understand technical product information and translate it into clear customer benefits, demonstrations, and sales conversationsStrong project management, presentation, written communication, stakeholder-management, and problem-solving skillsAbility to earn and maintain all Intel program certifications and meet program quality standardsMust reside within 30–40 miles of a major airport Preferred Qualifications Experience with semiconductor, PC, AI PC, computing, or consumer-electronics productsExperience leading train-the-trainer programs or certifying and coaching other facilitatorsExperience working with national retailers, OEMs, distributors, or technology channel partnersFamiliarity with learning-management systems, virtual-training platforms, content-authoring tools, and reporting dashboardsProfessional training, facilitation, instructional-design, or project-management certification Core Competencies Adaptable: Adjusts delivery, priorities, and approach as products, audiences, and program needs changeDevelops Talent: Builds trainer capability through observation, feedback, coaching, calibration, and follow-upDrives Results: Translates plans into timely, measurable learning outcomes and consistent field executionManages Complexity: Coordinates technical content, multiple stakeholders, delivery channels, timelines, and risksResourcefulness: Finds practical solutions, uses available insights, and removes barriers to successful training Success Measures Certification: Trainer certification completion, readiness, and recertification complianceLearning Impact: Knowledge gain, assessment performance, learner confidence, and satisfactionDelivery Quality: Facilitation observations, stakeholder feedback, consistency, and brand accuracyExecution: On-time launch support, training completion, event delivery, and project milestonesBusiness Impact: Field adoption, quality of customer conversations, recommendation behavior, and relevant sales indicators What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.