Integrations Functional Consultant

Primary Responsibilities

• Partner with clients to understand business processes, integration goals, and data requirements across eCommerce, wholesale, retail, and marketplace channels.
• Lead functional discovery sessions focused on integration scope, workflows, and exception handling.
• Translate business requirements into functional integration specifications and implementation approach.
• Act as a trusted advisor to clients on best practices for omni-channel and marketplace integrations.
• Configure and support implementations of the following BlueCherry integration modules:
• BlueCherry Shopify B2B, B2C, and POS Connectors
• BlueCherry NuOrder Connector
• BlueCherry Amazon FBA and FBM Connectors
• BlueCherry ChannelAdvisor Connector
• BlueCherry JOOR Connector
• BlueCherry API for custom integrations
• Collaborate with technical teams to align functional requirements with technical integration design.
• Support data mapping, field-level validation, and end-to-end data flow testing.
• Lead and support integration testing cycles, including unit testing, system integration testing, and user acceptance testing.
• Work closely with Project Managers to manage scope, timelines, risks, and dependencies related to integrations.
• Cookordination with internal product, development, and support teams to resolve integration issues and escalations.
• Document integration designs, configuration decisions, and client-specific processes.
• Support cutover planning and go-live activities related to integrations.

Training & Post-Go-Live Support

• Deliver client training on integration workflows, monitoring, and exception handling.
• Support hypercare and post-go-live stabilization activities.
• Provide knowledge transfer and documentation to clients and internal support teams.

Skills Required

• Dedication to quality delivery
• Strong verbal and written communication skills
• Ability to teach & train clients for successful adoption of a new platform or tool
• Excellent interpersonal skills & organizational skills
• Demonstrated history of building relationships with a strong customer service focus
• Discipline needed to achieve daily & weekly tasks while adhering to delivery deadlines
• Keen attention to detail
• Ability to work on multiple projects with deadlines and under pressure
• Demonstrated high level of professionalism, critical thinking, and credibility

Experience & Qualifications

• 3–7+ years of experience in a functional consulting, implementation, or integration-focused role
• Experience implementing ERP, PLM, WMS, OMS, or related enterprise systems
• Hands-on experience with BlueCherry, eCommerce, wholesale, POS, or marketplace integrations (e.g., Shopify, Amazon, NuOrder, ChannelAdvisor, JOOR or similar platforms)
• Experience working with APIs, data mapping, and integration testing concepts (functional perspective)
• Prior experience in fashion, apparel, footwear, or consumer goods industries strongly preferred
• Bachelor’s degree or equivalent professional experience

CGS offerings

• Competitive salary
• Health, dental, disability, and retirement benefits (including employer match)
• Paid vacation and holidays
• Structured annual bonus plan
• Career development and growth opportunities within a global consulting organization