Integration Consultant

About the role

The Integration Consultant II works directly with clients and internal business partners to manage the implementation of product suites. This role serves as the primary point of contact for client engagements, managing project plans and overseeing all onboarding activities from pre-sales through “go-live” to ensure targeted completion dates are achieved.

Responsibilities

• Partner with clients to define and document project deliverables through requirements discussions and workflow analysis.
• Manage client projects while partnering with internal resources to ensure all deliverables are met with timely and successful results.
• Engage in multiple client projects simultaneously, serving as the business analyst and project manager for all.
• Develop and document project details using standard templates (e.g., Project Plan, Business Requirements Document, Issues Log).
• Lead regular project status meetings with clients and internal resources, including updates to senior management.
• Monitor client progress during initial production rollout and successfully hand over to production support teams.
• Make recommendations for product enhancements identified during client engagements.
• Align risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalate appropriately.

Requirements

• Minimum of 6 years of related experience.
• Must have extensive client-facing experience with a proven ability to effectively manage client expectations and concerns.
• Bachelor’s degree is preferred, or equivalent experience.

Technical Skills

• Experience with business/application messaging systems and protocols (e.g., FIX, SWIFT) is highly desirable.

Preferred Qualifications

• Experience in the Financial Services industry.
• Understanding of Institutional Trade Flow and Trade Processing business (e.g., STP).
• Experience working for a vendor with strong external client-facing capacity.
• Knowledge of Financial Settlement & Clearance.

Leadership Competencies

• Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
• Global Collaboration: Applies a global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved.
• Communication: Articulates information clearly and presents information effectively and confidently when working with others.
• Influencing: Convinces others by making a strong case and bringing others along to their viewpoint.
• Innovation and Creativity: Thinks boldly, generates new ideas and processes, and pursues challenges as new opportunities.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans with optional layers of financial protection.
• Employee Stock Purchase Program (ESPP) and 401(k) program (company match after 12 months of tenure).
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and other perks through associations such as CompTIA and IIBA.
• Dedicated customer service team for Consultants and a certified Career Coach.