Integrations Consultant

Responsibilities

• Conduct remote software onboarding and training engagements on all Omatic Software products
• Develop expertise on Omatic products and remain well-versed on product features and functionality
• Accurately assess customer requirements
• Configure systems and provide testing support
• Write and deliver professional documentation customized to the individual needs of each customer
• Identify creative technical solutions to complex data issues
• Deliver engagements on time and within budget
• Accurately track and report project hours, notes, and status within Omatic’s internal systems
• Conduct internal software trainings
• Assist Omatic Sales with selling Onboarding services
• Engage in professional development to ensure ongoing industry knowledge

Qualifications

• Self-motivated learner with the ability to self-manage advancing product knowledge
• Experience with Salesforce, Salesforce NPSP import and/or data migration processes; Salesforce Admin Certification is a plus!
• Experience with Raiser’s Edge, Raiser’s Edge NXT, Altru; Raiser’s Edge Certification is a plus!
• Experience using other non-profit systems including email marketing, peer-to-peer fundraising, online donations, events management and alumni or membership management a plus!
• Project Management including scheduling, task management and the ability to work with multiple customers and projects simultaneously
• Superior time management skills
• Must possess excellent written and verbal communication skills, with the ability to identify and target needs, define technical concepts, and deliver accurate project deliverables
• Attention to detail with a strong ability to organize, manage, and execute projects as assigned
• Tech-savvy
• Ability to thrive in a fast-paced team environment
• Ability to work with a variety of skill levels