Integration Technician Journeyman

Key Responsibilities

• Test, configure, and validate new hardware and software received from the warehouse prior to deployment.
• Install, update, upgrade, and modify hardware and software configurations as directed.
• Verify that all systems are fully functional and meet organizational standards before shipment to end-user locations.
• Troubleshoot and resolve hardware, software, and configuration issues during the staging and deployment process.
• Perform imaging, system builds, software installations, and operating system updates as required.
• Maintain accurate documentation of system configurations, testing results, inventory, and deployment activities.
• Ensure compliance with the company's AS9100 Quality Management System (QMS) policies, procedures, and guidelines.
• Follow established cybersecurity, quality assurance, and operational processes throughout all deployment activities.
• Apply technical expertise across multiple complex work assignments requiring originality and sound judgment.
• Develop and implement methodologies to efficiently accomplish assigned tasks and resolve technical challenges.
• Operate independently with minimal supervision while identifying and implementing effective solutions.
• Contribute to project deliverables and support performance metrics where applicable.
• Collaborate with internal teams to ensure timely and accurate deployment of IT assets.

Required Qualifications

• Bachelor's degree and a minimum of four (4) years of relevant experience; or
• High School Diploma (or equivalent) and four (4) to eight (8) years of relevant experience.
• Active Secret Security Clearance is required.
• Must be able to obtain and maintain a Common Access Card (CAC).
• IAT Level II Certification (e.g., Security+ CE or equivalent) is required.
• Experience configuring, imaging, testing, and deploying desktop, laptop, and peripheral hardware.
• Experience installing, upgrading, and validating operating systems and software applications.
• Strong troubleshooting, analytical, and problem-solving skills.
• Able to manage multiple priorities and work independently with minimal supervision.
• Excellent organizational skills, attention to detail, and written/verbal communication skills.

Preferred Qualifications

• Experience supporting Department of Defense (DoD) or other federal government IT environments.
• Knowledge of asset management, warehouse staging, and deployment processes.
• Experience with automated imaging, deployment tools, and endpoint management solutions.