Integration Support Analyst

Qualifications

• Bachelor's degree in Business Management, Supply Chain, IT, or related field; equivalent work experience and technical training considered.
• 3+ years in Integration, EDI, or technical application/production support; logistics experience preferred.
• Knowledge of electronic interfacing methods (EDI, XML, Flat File) and transport protocols (VAN, AS2, FTP); strong SQL skills with Oracle platform preferred.
• Direct experience supporting a WMS package or Tier 1 ERP with advanced WMS module.
• Experience in a regulated or complex supply chain industry (Retail, Grocery, Medical, Automotive, etc.).
• Hands-on knowledge of supply chain technologies and standards including UPC/GTINs, GS1/UCC128 labeling, and VICS Bills of Lading.
• Proficient in Microsoft Office suite (Outlook, Excel, PowerPoint, Word).
• Strong verbal and written communication skills in English, including basic mathematical proficiency across all units of measure.
• High interpersonal effectiveness with the ability to work under pressure, problem-solve across business processes, and present analytical findings in a clear, compelling manner.
• Proven ability to manage competing priorities, complex situations, and tight deadlines with strong organizational skills and attention to detail.

How You'll Make An Impact

• Provide primary PROD support resource for all Managed EDI & Integration processes.
• Support CLEO Clarify, CLEO Harmony, AUTOMATE, VisualCron, NetSuite & Related Server Products.
• Also supports WebServices/API Integrations using related applications.
• Collaborate with Internal Teams and External Customers to investigate/examine needs, issues, and concerns about current and future integration and interrelated warehouse processes.
• Become an Operational Subject Matter Expert on Barrett Integration Documentation & Support Processes.
• In conjunction with Information Technology management, manages systemic improvements as they occur.
• Develop and maintain proper documentation of systems configuration and changes.
• Participate in other IT and IT Support projects as required.
• Perform other duties as assigned.

Occasional Travel

• Occasional travel to Team Offsite Meetings, Customer Meetings, and Vendor events required (5-10%).