Integrated Student Support Program Manager

Responsibilities

• Support the hiring process of Student Support Specialists
• Supervise and evaluate CIS Memphis Student Support Specialists
• Schedule and coordinate regular team meetings
• Develop a system for weekly communication with Student Support Specialists
• Implement coaching tools for Student Support Specialists
• Develop and implement an annual staff development plan
• Implement processes and controls for supervision, performance reviews, arbitrations, and terminations
• Provide salary/bonus recommendations for Student Support Specialists
• Support the Director of Analytics and Data Management with orientation and training

Experience Requirements

• Master’s degree in social work, social sciences, education, or a related field
• 3 years supervisory experience, preferably in the nonprofit field
• Experience with Communities In Schools preferred but not required
• Excellent written and verbal communication skills
• Familiarity with education, health and human services in Memphis
• Able to work independently, meet deadlines, work under stress, be resourceful and function as an effective team member
• Flexible and able to recommend programmatic changes in response to feedback from diverse constituents
• Valid TN driver’s license
• Pass a criminal background check

Education Requirements

• Master’s degree in social work, social sciences, education, or a related field

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Long Term and Short-Term Disability
• Retail Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)