Integrated Case Manager
Advanced Recovery Systems, LLC · Stockbridge, GA · 3 wk ago
On-siteOTHR$23–$25/hrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove EEO statement at end. Also remove "The Company complies with state and federal nondiscrimination laws..." and "We are proud to be a drug-free workplace." Those are boilerplate.
We need to extract content:
Job posting text:
"We're looking for a passionate Full-Time Integrated Case Manager to join our team at our South Atlanta, GA facility! Schedule: Monday- Friday 8:30a-5:30p (Not a Remote Position) Pay Range: $23-$25 per hour Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues. We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns. With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care. Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Our goal is to help men and women live healthy, happy lives without the burden of substance abuse or mental illness. The Integrated Case Manager (ICM) provides comprehensive, patient-centered services throughout the patient's treatment episode by integrating financial counseling, insurance and patient financial responsibility, discharge planning, aftercare coordination, employment and leave-related support, resource coordination, and continuity of-care activities into one accountable role. Each Integrated Case Manager is accountable for the complete integrated case management workflow for assigned patients. Responsibilities are not separated into financial and traditional case management assignments; each ICM is expected to identify, address, document, and follow through on the patient's financial, discharge, aftercare, employment, legal, and other case management needs within the scope of the position. Core Job Duties: Meet with assigned patients within established organizational timeframes, complete the required initial contact, and take ownership of the complete integrated case management workflow throughout the treatment episode. Complete required case management and discharge-needs assessments; identify financial, insurance, discharge, aftercare, employment, legal, and other barriers; develop an individualized Case Management Discharge Plan (CMDP); and review and update the CMDP at least weekly or sooner when patient needs change. Educate patients and responsible parties regarding insurance benefits, patient financial responsibility, billing expectations, and available payment options. Review and validate insurance coverage and patient financial responsibility using approved systems, payer portals, Revenue Cycle resources, and direct payer communication when necessaryMonitor coverage throughout treatment and address coverage changes, lapses, coordination-of-benefits issues, or financial barriers that may affect treatment or continuity of care. Collect applicable private-pay fees, copays, deductibles, and other patient responsibility and establish approved payment arrangements in accordance with organizational policy. Maintain accurate and timely financial documentation in Avatar, including CEFE information, guarantor order, collections, payments, payment arrangements, financial counseling, and patient or responsible party communication. Conduct ongoing discharge and aftercare planning; review the plan with the patient; coordinate direct warm handoffs; confirm follow-up appointments before discharge when applicable; obtain patient feedback; and document the final plan in Avatar. Services may include behavioral health, substance use disorder, medical, psychiatric, MAT, outpatient, and other providers as appropriate. Collaborate with Business Development, referents, payors, outpatient services, and community providers and document required communication in approved systems, including Avatar and Salesforce, as applicable. Coordinate the administrative components of FMLA, short-term disability, state-paid leave, and return-to-work requests, including intake, tracking, patient communication, completion of non-medical sections, and timely routing. Coordinate medical certification and clinical documentation with the Patient Services Coordinator and appropriate provider and do not complete medical sections outside the scope of the position. Ensure aftercare plans, CMDP documentation, discharge folders, referrals, appointments, required letters, and patient resources are complete, accurate, and patient-ready. Participate in treatment team meetings and communicate relevant financial, discharge, aftercare, and patient-barrier information necessary to support treatment planning and continuity of care. Coordinate with fellow Integrated Case Managers regarding treatment-team attendance, patient intakes, workload distribution, coverage needs, daily huddles, and handoff processes to support efficient workflow and prevent missed responsibilities. Collaborate with Revenue Cycle Management, Admissions, Utilization Review, Clinical Leadership, and other departments to resolve financial, insurance, discharge, or continuity-of-care barriers. Meet established integrated performance expectations across initial patient contact, weekly CMDP follow-up, financial counseling and collections, leave-related requests, appointment coordination, warm handoffs, aftercare completion, and timely documentation; proactively addressing outstanding patient needs. Escalate significant financial, coverage, discharge, documentation, patientcare, or workflow barriers to appropriate leadership when resolution falls outside the scope of the positionMaintain competency in all Integrated Case Management responsibilities through required education, cross-training, and ongoing professional development OTHER REQUIRD TASKS: Develop and maintain proficiency in Heather AI and other approved documentation systems, ensuring accurate and timely entry into the electronic medical record. Support patient de-escalation using approved techniques and maintain appropriate professional boundaries. Communicate significant patient developments, risks, barriers, and operational concerns to the appropriate supervisor or treatment team member in a timely manner. Attend required treatment team, case management, operational, and individual check-in meetings. Accept and incorporate supervisory feedback and adapt to changing workflow, patient, and site needsTrack and support quality and performance expectations established by leadership. Maintain strict confidentiality and compliance with HIPAA, state, federal, accreditation, and organizational requirements. Perform other duties assigned to support patient care and organizational operations Requirements Bachelors' Degree in health-related field preferred. Minimum high school diplomaTwo years' clinical experience in the medical and/or behavioral healthcare field Benefits Benefits begin on the 1st day of the month following date of hire. Pay: Starting salary $23/hr, based on experiencePaid Time Off: Up to 2 weeks of paid time off per year plus sick pay & holiday payRetirement: 401K + matchInsurance: Health, Vision, Dental, Life & Telemedicine MDLiveMatching HSA -up to $1500 a year contribution from the company to your HSAEmployee Referral Bonus you can earn up to $4,000Travel Concierge, LifeMart Employee Discounts, Health Advocate, EAP ProgramEnjoy discounted meal benefits as part of your comprehensive employee package"
We need sections: About the role (company description), Responsibilities (core duties), Requirements (education/experience), Benefits (list), Pay (starting salary), Schedule (Monday-Friday 8:30a-5:30p). Also maybe Qualifications? The posting includes "Bachelors' Degree in health-related field preferred. Minimum high school diplomaTwo years' clinical experience..." That's requirements/qualifications. Could combine into Requirements section. Skills? Not explicit. Could omit if no specific skills listed. The posting mentions proficiency in Heather AI, etc. That could be skills. But we need to only include sections when posting has real specific content. There is mention of "Develop and maintain proficiency in Heather AI and other approved documentation systems". That's a skill. Also "Support patient de-escalation using approved techniques". That's a skill. Could create a Skills section.
But we must not create sections with filler like "commensurate with experience". We have actual content.
We need to preserve all substantive info; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them into lists/paragraphs.
We must not repeat job title as heading. The page already shows it, so we don't add a heading for the title.
We need to output only HTML fragment, no /, no markdown.
Let's plan sections:
- About the role: description of company and role overview. Could be a paragraph.
- Responsibilities: list of core job duties (the bullet list after "Core Job Duties:" plus other duties like OTHER REQUIRD TASKS etc). We'll combine all duty statements into a
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove EEO statement at end. Also remove "The Company complies with state and federal nondiscrimination laws..." and "We are proud to be a drug-free workplace." Those are boilerplate.
We need to extract content:
Job posting text:
"We're looking for a passionate Full-Time Integrated Case Manager to join our team at our South Atlanta, GA facility! Schedule: Monday- Friday 8:30a-5:30p (Not a Remote Position) Pay Range: $23-$25 per hour Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues. We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns. With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care. Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Our goal is to help men and women live healthy, happy lives without the burden of substance abuse or mental illness. The Integrated Case Manager (ICM) provides comprehensive, patient-centered services throughout the patient's treatment episode by integrating financial counseling, insurance and patient financial responsibility, discharge planning, aftercare coordination, employment and leave-related support, resource coordination, and continuity of-care activities into one accountable role. Each Integrated Case Manager is accountable for the complete integrated case management workflow for assigned patients. Responsibilities are not separated into financial and traditional case management assignments; each ICM is expected to identify, address, document, and follow through on the patient's financial, discharge, aftercare, employment, legal, and other case management needs within the scope of the position. Core Job Duties: Meet with assigned patients within established organizational timeframes, complete the required initial contact, and take ownership of the complete integrated case management workflow throughout the treatment episode. Complete required case management and discharge-needs assessments; identify financial, insurance, discharge, aftercare, employment, legal, and other barriers; develop an individualized Case Management Discharge Plan (CMDP); and review and update the CMDP at least weekly or sooner when patient needs change. Educate patients and responsible parties regarding insurance benefits, patient financial responsibility, billing expectations, and available payment options. Review and validate insurance coverage and patient financial responsibility using approved systems, payer portals, Revenue Cycle resources, and direct payer communication when necessaryMonitor coverage throughout treatment and address coverage changes, lapses, coordination-of-benefits issues, or financial barriers that may affect treatment or continuity of care. Collect applicable private-pay fees, copays, deductibles, and other patient responsibility and establish approved payment arrangements in accordance with organizational policy. Maintain accurate and timely financial documentation in Avatar, including CEFE information, guarantor order, collections, payments, payment arrangements, financial counseling, and patient or responsible party communication. Conduct ongoing discharge and aftercare planning; review the plan with the patient; coordinate direct warm handoffs; confirm follow-up appointments before discharge when applicable; obtain patient feedback; and document the final plan in Avatar. Services may include behavioral health, substance use disorder, medical, psychiatric, MAT, outpatient, and other providers as appropriate. Collaborate with Business Development, referents, payors, outpatient services, and community providers and document required communication in approved systems, including Avatar and Salesforce, as applicable. Coordinate the administrative components of FMLA, short-term disability, state-paid leave, and return-to-work requests, including intake, tracking, patient communication, completion of non-medical sections, and timely routing. Coordinate medical certification and clinical documentation with the Patient Services Coordinator and appropriate provider and do not complete medical sections outside the scope of the position. Ensure aftercare plans, CMDP documentation, discharge folders, referrals, appointments, required letters, and patient resources are complete, accurate, and patient-ready. Participate in treatment team meetings and communicate relevant financial, discharge, aftercare, and patient-barrier information necessary to support treatment planning and continuity of care. Coordinate with fellow Integrated Case Managers regarding treatment-team attendance, patient intakes, workload distribution, coverage needs, daily huddles, and handoff processes to support efficient workflow and prevent missed responsibilities. Collaborate with Revenue Cycle Management, Admissions, Utilization Review, Clinical Leadership, and other departments to resolve financial, insurance, discharge, or continuity-of-care barriers. Meet established integrated performance expectations across initial patient contact, weekly CMDP follow-up, financial counseling and collections, leave-related requests, appointment coordination, warm handoffs, aftercare completion, and timely documentation; proactively addressing outstanding patient needs. Escalate significant financial, coverage, discharge, documentation, patientcare, or workflow barriers to appropriate leadership when resolution falls outside the scope of the positionMaintain competency in all Integrated Case Management responsibilities through required education, cross-training, and ongoing professional development OTHER REQUIRD TASKS: Develop and maintain proficiency in Heather AI and other approved documentation systems, ensuring accurate and timely entry into the electronic medical record. Support patient de-escalation using approved techniques and maintain appropriate professional boundaries. Communicate significant patient developments, risks, barriers, and operational concerns to the appropriate supervisor or treatment team member in a timely manner. Attend required treatment team, case management, operational, and individual check-in meetings. Accept and incorporate supervisory feedback and adapt to changing workflow, patient, and site needsTrack and support quality and performance expectations established by leadership. Maintain strict confidentiality and compliance with HIPAA, state, federal, accreditation, and organizational requirements. Perform other duties assigned to support patient care and organizational operations Requirements Bachelors' Degree in health-related field preferred. Minimum high school diplomaTwo years' clinical experience in the medical and/or behavioral healthcare field Benefits Benefits begin on the 1st day of the month following date of hire. Pay: Starting salary $23/hr, based on experiencePaid Time Off: Up to 2 weeks of paid time off per year plus sick pay & holiday payRetirement: 401K + matchInsurance: Health, Vision, Dental, Life & Telemedicine MDLiveMatching HSA -up to $1500 a year contribution from the company to your HSAEmployee Referral Bonus you can earn up to $4,000Travel Concierge, LifeMart Employee Discounts, Health Advocate, EAP ProgramEnjoy discounted meal benefits as part of your comprehensive employee package"
We need sections: About the role (company description), Responsibilities (core duties), Requirements (education/experience), Benefits (list), Pay (starting salary), Schedule (Monday-Friday 8:30a-5:30p). Also maybe Qualifications? The posting includes "Bachelors' Degree in health-related field preferred. Minimum high school diplomaTwo years' clinical experience..." That's requirements/qualifications. Could combine into Requirements section. Skills? Not explicit. Could omit if no specific skills listed. The posting mentions proficiency in Heather AI, etc. That could be skills. But we need to only include sections when posting has real specific content. There is mention of "Develop and maintain proficiency in Heather AI and other approved documentation systems". That's a skill. Also "Support patient de-escalation using approved techniques". That's a skill. Could create a Skills section.
But we must not create sections with filler like "commensurate with experience". We have actual content.
We need to preserve all substantive info; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them into lists/paragraphs.
We must not repeat job title as heading. The page already shows it, so we don't add a heading for the title.
We need to output only HTML fragment, no /, no markdown.
Let's plan sections:
- About the role: description of company and role overview. Could be a paragraph.
- Responsibilities: list of core job duties (the bullet list after "Core Job Duties:" plus other duties like OTHER REQUIRD TASKS etc). We'll combine all duty statements into a - .
- Requirements: education and experience: "Bachelors' Degree in health-related field preferred. Minimum high school diplomaTwo years' clinical experience in the medical and/or behavioral healthcare field". Note there is a missing space between diploma and Two. We'll preserve as is? Probably we should keep text exactly but we can add a space for readability? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Adding a space is not inventing detail, it's just formatting; but we should keep the original text. However we can keep as "Minimum high school diploma. Two years' clinical experience..." Might be okay. But to be safe, we can keep exactly as given but maybe add a space for readability? I'd keep as given but maybe it's okay to add a space because it's not changing meaning. I'd keep as "Minimum high school diploma. Two years' clinical experience..." but that adds a period not originally there. The original had no period. Better to keep exactly: "Minimum high school diplomaTwo years' clinical experience". That looks odd but it's what's there. However we could interpret that as a typo and we could correct? The instruction says do not invent or summarize away detail. Correcting a typo could be considered inventing? It's ambiguous. Safer to keep as is.
- Benefits: list: "Benefits begin on the 1st day of the month following date of hire." then list items: Paid Time Off: Up to 2 weeks of paid time off per year plus sick pay & holiday pay; Retirement: 401K + match; Insurance: Health, Vision, Dental, Life & Telemedicine MDLive; Matching HSA - up to $1500 a year contribution from the company to your HSA; Employee Referral Bonus you can earn up to $4,000; Travel Concierge, LifeMart Employee Discounts, Health Advocate, EAP Program; Enjoy discounted meal benefits as part of your comprehensive employee package.
We need to keep all details.
- Pay: "Pay Range: $23-$25 per hour" and also "Pay: Starting salary $23/hr, based on experience". We need to include both? The posting includes both. We should preserve all substantive info. So we can mention both: Pay range $23-$25 per hour; Starting salary $23/hr based on experience.
- Schedule: "Schedule: Monday- Friday 8:30a-5:30p (Not a Remote Position)". We'll include that.
We also have "OTHER REQUIRD TASKS:" which is part of responsibilities.
We need to avoid boilerplate: remove EEO statement at end and drug-free workplace.
Now produce HTML.
Structure:
About the role
... (company description and role overview)
Responsibilities
- ...
...
Requirements
Bachelors' Degree in health-related field preferred. Minimum high school diplomaTwo years' clinical experience in the medical and/or behavioral healthcare field
Skills
- Develop and maintain proficiency in Heather AI and other approved documentation systems, ensuring accurate and timely entry into the electronic medical record.
- Support patient de-escalation using approved techniques and maintain appropriate professional boundaries.
- Communicate significant patient developments, risks, barriers, and operational concerns to the appropriate supervisor or treatment team member in a timely manner.
- Attend required treatment team, case management, operational, and individual check-in meetings.
- Accept and incorporate supervisory feedback and adapt to changing workflow, patient, and site needs.
About the role
... (company description and role overview)
Responsibilities
- ... ...
Requirements
Bachelors' Degree in health-related field preferred. Minimum high school diplomaTwo years' clinical experience in the medical and/or behavioral healthcare field
Skills
- Develop and maintain proficiency in Heather AI and other approved documentation systems, ensuring accurate and timely entry into the electronic medical record.
- Support patient de-escalation using approved techniques and maintain appropriate professional boundaries.
- Communicate significant patient developments, risks, barriers, and operational concerns to the appropriate supervisor or treatment team member in a timely manner.
- Attend required treatment team, case management, operational, and individual check-in meetings.
- Accept and incorporate supervisory feedback and adapt to changing workflow, patient, and site needs.