Intake Technician - Days

About the role

The Intake Technician is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. Assist the A&R Clinicians, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information. Work to ensure smooth transition into the admission process. Assist in monitoring to assure the safety of the patient.

Responsibilities

• Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment.
• Process all requests for information and external referrals.
• Completes pre-certifications as needed.
• Arrange for admission of patients, including alerting the business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Case Manager.
• Determine what Releases of Information are needed, and process them accordingly, per policy.
• Aid in obtaining needed records and information.
• Aid in maintaining all statistics; provide support to the Outcome Study, and other data, as assigned.
• Maintain good communication with the Utilization Review, Business Office, and other staff as indicated.
• Schedule patients for admissions.

Requirements

Education & Licensure (if applicable): Bachelors’ degree preferred. Experience: Experience working in a hospital intake department or business office preferred.

Qualifications

High school diploma or equivalent required. Completion of a medical assistant program preferred.

Skills

Excellent communication skills, strong organizational abilities, and the ability to multitask are essential. Proficiency in Microsoft Office is preferred.

Benefits

401(k) + matching
Health insurance [100% company-paid applicable to some positions]
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking

Pay

$17.00 - $24.00 hourly

Schedule

Sunday - Thursday

Disclaimer

Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.