Intake Specialist - Housing

Responsibilities

• Conduct intakes and mental health assessments to determine services, appropriateness of service, and level of care needed.
• Document all client encounters in tracking systems.
• Provide coverage for Intake Open Access across the organization and in the community as needed and when capacity allows.
• Educate applicants about mental illness; and communicate expectations regarding the intake process, eligibility for services, and organization services provided.
• Complete client’s intake paperwork; i.e. application for services, consent for treatment, etc.
• Provide client-centered, strengths-based, and trauma-informed intake services to clients with severe mental illness and co-occurring substance use disorders.
• Ensure completion of authorization for services. Communicate with managed care organizations to retrieve authorizations for client services.
• Conduct and complete intakes, clinical assessments, and documentation in a timely fashion to ensure rapid care team placement.
• Career Development: Coordinate care team placement with housing leadership.
• Compliance: Work with Supervisor to comply with expectations of various funding sources.
• Advocate on client’s behalf and empower clients to advocate on behalf of themselves when appropriate.
• On-call coverage and immediate crisis intervention as needed.
• Communicate effectively with the team for purposes of consultation and information sharing.
• Perform other job-related duties and/or projects as assigned.

Qualifications

• Masters’ Degree in Social Work, Psychology, or Counseling required.
• Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) preferred.
• Minimum two years of experience working with people with mental health and/or substance abuse diagnoses.
• IM+CANS certification required or must obtain IM+CANS certification within 30 days of hire date.
• Valid Illinois driver’s license with daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance.