Intake Specialist

Responsibilities

• Performs screening and assessment for client eligibility.
• Affords assistance to clients with obtaining all necessary information needed to be enrolled in program.
• Carries out the intake process, intake packet completion, and program data entry for intakes and discharges as well as other client information as needed for program reporting.
• Conducts individual or group program orientation for clients.
• Tracks client entry/exits electronically and enters into program database.
• Enters data into the Homeless Management Information System (HMIS) if appropriate.
• Affords assistance in ensuring MyCaseRecords (MCR) documentation is up to date.
• Produces client information and program data reports including monthly, quarterly, and annual reports using MCR data in addition to HMIS data.
• Coordinates with the Program Coordinator, Case Managers, and Housing/Outreach Specialists with respect to monitoring and documentation of services.
• Affords assistance in maintaining archival of client inactive files.
• Continuously ensures quality documentation effort.
• Provides direct and confidential support to management and staff members.
• Affords assistance in the purchasing and retrieving of necessary program supplies and office equipment.
• Affords assistance in communicating program guidelines to clients as well as community partners.
• Affords assistance in monthly aftercare follow-up procedures.
• Performs other duties and special projects as assigned.

Qualifications

• Bachelor's degree in social services field or a related field preferred.
• One year of experience in social services or related field required.
• Employment at U.S.VETS for at least three months may substitute for one year of experience.
• Experience working with homeless and/or veterans preferred.
• Strong oral, written and communication skills.
• Strong organizational skills.
• Ability to work within a team.
• Computer proficient in Microsoft Office and Internet.
• Detail oriented with effective organization skills.
• Valid drivers license is required.
• Must meet company insurance requirements and complete a provided driver training course.