Intake Specialist
. - Responsibilities:
- list of duties.
- Requirements: maybe combine eligibility (permanent civil service title), residency requirement, Section 424-A requirement, maybe also the "only open to candidates who are permanent (not provisional) in the civil service title of Clerical Associate". Also maybe the requirement about being permanent.
- Qualifications: education and experience.
- Skills: typing speed.
- Benefits: Public Service Loan Forgiveness (maybe also 55a Program? That's more about accommodation). Could treat 55a as benefit? It's a program for persons with disability. Might be better as a note under Requirements or Skills? But it's not a requirement; it's an accommodation. Could be under Benefits? Not sure. The instruction: include a section ONLY when posting has real, specific content for it. The posting mentions 55a Program: "This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program." That's specific content. Could be under Benefits or maybe under a separate section like "Accommodations". But we only have predefined headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could put 55a under Benefits as it's a program benefit. Or under Requirements? It's not a requirement. So Benefits.
- Pay: salary range.
- Schedule: not mentioned. So omit.
We must not include sections with filler like "commensurate with experience". Not present.
Now craft HTML.
We need to ensure we don't include any markdown fences.
We'll output something like:
About the role
...
Responsibilities
- ... ...
Requirements
- Must be a permanent (not provisional) employee in the civil service title of Clerical Associate.
- New York City residency required within 90 days of appointment (employees with 2 continuous years of City service may reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County).
- Must comply with Section 424‑A of the New York Social Services Law, which requires the agency to inquire whether a candidate for employment with child‑caring responsibilities has been the subject of a child abuse and maltreatment report.
Qualifications
- Four‑year high school diploma or its educational equivalent approved by a State department of education or a recognized accrediting organization.
- One year of satisfactory clerical experience.
Skills
- Keyboard familiarity with the ability to type at a minimum of 100 keystrokes (approximately 20 words) per minute.
Benefits
- Eligibility for federal Public Service Loan Forgiveness and state repayment assistance programs.
- Open to qualified persons with a disability who are eligible for the 55‑a Program; applicants should indicate interest in the 55‑a Program on their resume and cover letter.
Pay
$42,288 – $48,631 per year.
We need to ensure we don't duplicate the second salary range. Use the first. Check for any other substantive info: The description of ACS, CFWB, CCOPs, etc. Let's craft a concise paragraph. About the role: The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. The Division of Child and Family Well‑Being (CFWB) works to ensure families and children have the critical supports they need to thrive and exercise self‑determination, leveraging concrete resources, stakeholder relationships, and community and family strengths to drive toward greater equity and social justice, reduce disparities and disproportionality—including in the child welfare system—and create conditions that foster well‑being for families and children across New York City. Our work includes the provision of child care assistance; support for caregivers and child‑serving professionals to prevent child injury; and investment in community‑based approaches. The Office of Child Care Operations (CCOPs) provides a range of resources to support access to childcare vouchers for eligible low‑income families. These vouchers serve more than 35,000 families across New York City and are used at hundreds of community‑based childcare programs and providers. CCOPs has multiple teams that support families applying for care and that provide technical assistance for childcare providers, processing hundreds of applications and inquiries each week. CFWB has three (3) borough‑based Resource Areas (RAs) responsible for verifying and re‑certifying the eligibility of all low‑income (non‑TANF) families for voucher child‑care services. This includes Eligibility Determination and Administrative which includes Intake, Data Entry and Scanning & Indexing. Intake staff plays a critical role in this process, ensuring that cases are assigned in a timely manner so that we can adhere to state mandates regarding the childcare processing time frame. That is a lot but we need to preserve all substantive information. We can include as a paragraph or multiple paragraphs. It's okay to have multipleunder About the role. Now Responsibilities list: The responsibilities of the Intake Specialist include but are not limited to: - Coordinate, prepare, and distribute appropriate communications to parents and programs - Liaise with and provide information to the Central Intake Team and other RA unit staff - Provide technical assistance and support to child care programs in eligibility and enrollment issues - Research and review case and program information in the Automated Child Care Information System (ACCIS) - May assist clients and programs in person with childcare applications and inquiries - Data-enter case information into Control Log - Receive Child Care Applications via Vanguard electronic files, email, fax, and USPS Mail - Review Cases for accuracy and ensure that all pertinent documents are received - Troubleshoot and follow up, when necessary, for missing documents from case files - Assign cases to case processors using the Resource Area Control Log - Conduct WMS search in ACCIS to determine whether the family is receiving Cash Assistance, if so, prepare a denial letter and refer the family to HRA Benefit Access Center - Assist with special projects, as needed We need to keep exactly as given. Now Requirements list: we have three items. Qualifications list: two items. Skills list: one item. Benefits list: two items. Pay: one paragraph. Check for any other substantive info like "Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report." Already in Requirements. Also "No phone calls, faxes or personal inquiries permitted." That's application instruction, remove. Also "To Apply Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #768676." Remove. Also "CLERICAL ASSOCIATE - 10251 Minimum Qualifications" maybe heading but we ignore. Also "Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/." We captured benefit. Also "Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview." We captured. Also "Additional Information The City of New York is an inclusive equal opportunity employer..." Remove. Also "$42,288.00 – $68,509.00" maybe duplicate but we ignore. Now ensure we don't include any empty sections. Now produce HTML. Be careful to escape any HTML special characters like &, <, >. In the text we have "&" in "Section 424‑A". Use &? Actually it's "Section 424‑A". The hyphen is fine. No &. We have "ACCIS". No issues. We have "WMS". fine. We have "HRA". fine. We have "55‑a". Use hyphen. We have "U.S." includes periods, fine. Now produce