Intake Specialist
About Us
With almost 50 years in the California legal industry and six offices statewide, our firm was founded on a commitment to customer service that has flourished within our culture of inclusion and diversity. We believe in working hard for our clients each day and in taking care of our employees so they are empowered to do their very best work. It is our mission to provide the highest quality, cost-effective legal services to our clients.
About the Role
Our Los Angeles office is looking for an Intake Specialist to join our fast-paced team. If chosen as the successful candidate, you will be responsible for assisting attorneys, clients, and other individuals involved in the process of filing evictions with the initial case intake phase.
Responsibilities
- Perform case intake, ensuring that all facts related to new cases are present
- Review notices for accuracy and compliance
- Review leases, legal forms, and correspondence for detail-oriented, specific information
- Contact clients frequently via phone and email to obtain missing information
- Perform data entry with a high level of accuracy
Qualifications
We are looking for candidates with the following qualifications:
- Previous administrative experience
- Previous data entry experience
- Typing speed of 50+ words per minute
- Strong attention to detail
- Professional communication skills via telephone and email
- Ability to perform basic mathematical calculations
- Ability to multi-task in a fast-paced environment
- Versatile computer skills
Preferred Qualifications
- Previous law firm experience
- ProLaw experience
Schedule
- Full-time at 40 hours/week
- Business hours: 8:30am-5:30pm Monday-Thursday, 8:30am-5:00pm Friday
- Hybrid in-office remote work model available for select positions
- New hire employees offered a hybrid schedule will complete onboarding and training in-office as deemed necessary before transitioning to a hybrid schedule, subject to supervisor approval
Benefits
- Medical, dental, vision, life, and disability insurance
- 401(k) with company match
- Paid vacation and sick time
- Rewarding work environment that values work-life balance
- Culture of professional growth and opportunities
Compensation
$23.00 - $25.00/hourly, DOE