Intake Specialist
Circle Care Services · Highland Park, NJ · 6 days ago
On-siteOTHRPart-time
Location: Highland Park, NJ – In Office
About the role
Circle Care Services is looking for a friendly, organized, and motivated Intake Specialist to join our team. This role is perfect for someone who enjoys working with families, communicates well, and can help guide parents through the process of getting ABA services started for their child.
Responsibilities
- Serve as a welcoming first point of contact for new families interested in ABA services
- Speak with parents to understand their needs and explain the intake and enrollment process
- Follow up consistently with families to keep the intake process moving
- Collect required documents and information from parents
- Assist families with completing intake paperwork
- Coordinate with internal teams to help move children toward starting services
- Keep intake information and statuses accurate and up to date
- Respond to parent questions by phone, text, and email
- Provide a warm, helpful, and professional experience from the family's first interaction with Circle Care
Requirements
- Excellent communication and people skills
- Warm, patient, and comfortable speaking with parents
- Strong follow-through and attention to detail
- Organized and able to manage multiple families at different stages of the intake process
- Comfortable working on the phone and following up frequently
- Able to work independently and take ownership of getting things done
- Spanish speaking is a plus
- Experience in healthcare, ABA, customer service, intake, or a related field is a plus, but not required
Schedule
- Sunday: 9:00 AM – 1:00 PM
- Monday – Friday: Approximately 4:00 PM – 7:00/8:00 PM
This is an in-office, part-time position with the potential to grow into full-time.