Intake Specialist
Castle Rock Home Care · Warren, MI · 3 days ago
On-siteOTHRFull-time
Responsibilities
- Process new client referrals and intake applications for the Home Help Program
- Guide clients/caregivers through eligibility verification and required documentation
- Liaise with MDHHS caseworkers and coordinate paperwork submission
- Maintain accurate, compliant client records
- Communicate program requirements clearly to clients and families
- Track intake pipeline and follow up on pending applications
Requirements
- Prior experience with Michigan's Home Help Program intake process (required)
- Familiarity with consumer-directed home care / Medicaid waiver programs
- Strong organizational and communication skills
- Able to work independently and manage a caseload
- Located in or near Oakland or Macomb County