Intake Specialist

About the role

The Intake Specialist engages members and/or member families to offer care coordination services through OhioRISE and initiates the completion of the Child and Adolescent Needs and Strengths (CANS) assessment and intake paperwork. The Intake Specialist is a key member of the Care Management Entity (CME) to help members get connected to OhioRISE services and improve the lives of families and members served.

Responsibilities

• Initiate clinical assessment (CANS) based on verbal, written, and/or face-to-face interviews to determine appropriate level of treatment for client.
• Manage a diverse caseload of all types of referrals, representing the Agency’s service array.
• Provide face-to-face admission with clients and guardian; entails completing all required clinical and administrative paperwork.
• Assist in maintaining full census in CME.
• Make recommendations of agencies in the community or across the country should the need arise if Bellefaire JCB is unable to cover the needed service.
• Assist in departmental coverage of the incoming referrals, outreach and CANS assessments.
• Attend scheduled staff meetings, supervision, and on-going trainings.
• Assess clients in schools, homes and other programs.
• Maintain all required trainings, certifications and licensure, kept current in accordance with applicable licensing and accreditation regulations and standards.
• Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
• Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment; handle all client-related documents in accordance with Agency guidelines on confidential material.
• Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.

Qualifications

• Education: Minimum Bachelor’s Degree required. Master’s Degree in Social Work or related field preferred.
• Licensure: Valid Ohio LSW or LPC; LISW or PCC preferred.
• Skills:
  • Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, behavioral interventions, and substance abuse therapy.
  • Sensitivity in relating to persons of varying backgrounds and ability to work with diverse groups of people possessing various strengths, aptitudes and abilities.
  • Ability to perform job responsibilities with a high degree of initiative and independent judgment.
  • Demonstrated oral and written communication skills and effective interpersonal skills.
  • Proficiency in using Agency computer systems and software as required to perform essential job functions.
  • Practical and creative problem solving skills.
• Experience:
  • Experience in clinical diagnosis and assessment.
  • 3–5 years experience in mental health field.
  • Experience working with children, adolescents and their families.

Benefits

• Comprehensive medical (free option available), dental, vision & FSAs
• 50% CWRU MSW tuition discount & free supervision for licensed roles
• 403(b) retirement plan with employer match
• Generous PTO, paid holidays, and 24/7 EAP support
• Fertility/IVF coverage, childcare FSA, and pet insurance