Intake Discharge Specialist

Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Pay

$22.07 - $27.59 USD per hour

Schedule

Monday–Friday, 8:00 AM – 5:00 PM
Position is in-office only, required onsite in Fresno, CA.

Benefits

• Competitive compensation that matches your skills and experience
• Generous time off, including vacation and holiday pay
• Comprehensive employer-paid medical, dental, and vision coverage
• Additional voluntary benefits to support your lifestyle
• On-the-job training with access to paid CEU opportunities
• Career development programs designed to help you grow
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable)
• A culture that celebrates and rewards your hard work and dedication

Requirements

• High School Diploma or equivalent (required)
• Associate of Arts degree or technical/vocational/secretarial school diploma (preferred)
• Two (2) years general office experience in a medical or mental health setting (required)
• Medical records experience (preferred)
• Experience with billing/coordination systems (preferred)
• Spanish speaking (preferred)

Responsibilities

• Support the admissions and discharge process by verifying current Medi-Cal eligibility
• Log referrals into EMR and Smart Care systems
• Ensure all required documentation, consents, and legal forms are completed accurately and on time
• Coordinate internal and external activities related to admissions and discharges
• Maintain admission and discharge logs for Community Services programs
• Track key program data such as referrals, census information, and caseloads across Community Services (CS) and Stars Behavioral Health Group (SBHG)

About the Role

Provide administrative support to the clerical team serving the Outpatient Community-Based Program. Responsibilities include clerical office support through data entry, administration, customer service, phone support, and mail processing.

For additional information, contact CencalJobs@Starsinc.com.