Intake Counselor

About the role

Copper Springs East, part of Lifepoint Behavioral Health, is a nationally recognized healthcare organization with facilities across the country. We specialize in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use treatment.

Responsibilities

• Receives inquiry calls and assists callers with scheduling a face-to-face assessment or triage to the appropriate community referral.
• Affirms or ensures an assessment by a qualified mental health professional of patients who present for assessment.
• Screens for medical and behavioral emergency conditions.
• Performs a comprehensive assessment and quality therapeutic care to patients seeking treatment of substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community provider.
• Interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment.

Qualifications

• Master’s degree in social work or counseling required.
• Current unencumbered clinical social work, counseling license or per state of practice guidelines.
• CPR and CPI certified within 30 days.
• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred.
• Must have strong clinical assessment skills.

Benefits

• Affordable medical, dental and vision plans provided to meet the needs of full employees and their families.
• Up to 16 days of PTO for full time employees.
• 6 paid holidays for full time employees.
• Tuition reimbursement.
• 401(k) retirement plan.
• Flexible spending and health savings accounts.
• UKG Wallet - We've partnered with UKG Wallet, a voluntary Earned Wage Access benefit, to offer employees access to their pay on their own schedule.