Intake Counselor

About the role

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods, we provide the financial support to assist men and women with various social and spiritual issues. The in-residence rehabilitation program focuses on basic necessities, offering a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. Our goal is to develop life skills and a personal relationship with God through Jesus Christ.

Responsibilities

• Aware of and in agreement with The Salvation Army’s Christian spiritual approach to rehabilitation.
• Work cooperatively with all ARC staff, beneficiaries, and other outside agencies.
• Develop and maintain a network of outside referral sources by telephone, letter, and personal contact.
• Interview, assess, and process necessary paperwork for applicants to the ARC program.
• Provide a positive, appealing, and uplifting first impression of the ARC program.
• Maintain a waiting list of potential applicants.
• Aid potential applicants with the completion of all required forms.
• Provide applicants who are not appropriate for admission with resources of other suitable services.
• Ensure that the house tracking system is maintained and updated daily and weekly.
• Assist counselor and other program staff in crisis intervention as needed.
• Meet with supervisor for supervision and evaluation (preferably once a month).
• Ensure that weekly gratuity reports are updated and forwarded to the finance office for gratuity processing as assigned.
• Complete or compile all beneficiary time cards/sheets each week.
• Carry a case load of approximately 15 individuals as assigned and maintain written documentation (progress notes) of all counseling sessions.
• Conduct 1-2 education classes and/or groups per week as assigned.
• Operate compliance screen for prohibited substances equipment as required, keeping an accurate and up-to-date record of all test results.
• Maintain all equipment, including breathalyzers, to ensure validity and accuracy of results.
• Attend weekly staff meetings and all meetings as requested by the Administrator(s).
• Present resident cases as requested.
• Attend retreats, conferences, and other Salvation Army events as scheduled and assigned (which may include weekend and/or evening time).
• Support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing professional conduct, work habits, and supervision (as directed by Supervisor).
• Perform other duties as may be assigned by immediate supervisor and/or Administrator(s).

Qualifications

• High school diploma or equivalent.
• AA/BA degree in related counseling field preferred.
• Previous residential and rehabilitation experience preferred.
• Strong communication and interpersonal skills.
• Flexibility in work schedule.