Intake Coordinator- Infusion Pharmacy

Amerita, Inc. is a leading provider of home infusion therapy and a wholly‑owned subsidiary of PharMerica. The Intake Coordinator reports to the General Manager and works at a branch location, serving as the first point of contact for patients and referral sources while coordinating referrals with sales and pharmacy teams.

Responsibilities

• Process referrals received from referral sources and ensure all required documentation is complete.
• Enter patient demographic, clinical, insurance, and authorization information into the computer system.
• Coordinate with Sales, Access, and clinical staff regarding referral status, authorization requirements, and out‑of‑pocket costs.
• Verify insurance coverage and obtain patient acceptance of financial responsibility before initial shipment.
• Document progress notes in the computer system.
• Notify patients/caregivers about insurance coverage and payment responsibilities.
• Maintain confidentiality of patient and proprietary information.
• Perform other duties as assigned.

Qualifications

• High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred.
• Experience working with all payer types, including Medicare, Medicaid, and commercial insurance companies.
• Knowledge of insurance verification and pre‑certification procedures.
• Understanding of the scope of services Amerita provides.
• Strong verbal and written communication skills.
• Ability to sit, stand, and type for extended periods; occasional walking, bending, reaching, and lifting 10–30 lb.

Benefits

• Medical, dental, and vision insurance.
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare).
• Tuition discounts & reimbursement.
• 401(k) plan.
• Company paid time off.
• Shift differential.
• DailyPay.
• Pet insurance.
• Employee wellness and discount programs.

Schedule

Monday – Friday, 8:30 am – 5:00 pm.