Intake Coordinator

Are you passionate about helping youth and families find the right support when they need it most? About The Role As an Intake Coordinator, you’ll help connect youth and families to the right mental health services through our STEP program in Salinas. You’ll review referrals, screen youth for eligibility, communicate with families and community partners, and coordinate with our team to begin services quickly. When STEP isn’t the right fit, you’ll help families connect with other programs and resources. Your organization, communication, and follow-through will help ensure youth receive timely support during periods when they need it most. About Step The STEP (Skills, Transitions, Exploration and Progress) Program is located in Salinas, CA. STEP provides intensive, day treatment short-term stabilization services to youth, ages 12 - 17, for an average of 15 days. Our goal is to reintegrate our youth into schools and the community with lower levels of outpatient mental health treatment. All groups are designed to teach youth the skills necessary to help them learn about their mental health, provide psychoeducation, and help them learn skills to feel better and be safe. About Seneca Seneca has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve. Responsibilities Review referrals and screen youth for eligibility for the STEP programProvide families, referral partners, and community providers with clear information about STEP services and the intake processCoordinate the intake process with youth, families, county partners, and other community providersCollaborate with the management team to assign referrals to therapists and initiate services within required timelinesConnect youth and families with appropriate community programs and resources when STEP is not the right fitMaintain accurate intake information and track referrals across Seneca and county databases within required timelinesPrepare periodic and special intake reports to support program operations and referral trackingCollaborate with community partners and participate in outreach events to increase awareness of STEP and generate referrals Qualifications Bachelor’s degreeAt least 1 year of experience in an office settingExcellent phone and people skills Strong organization and communication skillDetail oriented, organized, and ability to multi-task and prioritize projectProficient in MS Office suitAt least 21 years of ageTB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirement Schedule Full TimeMonday - Friday8am - 4pmIn person services required (Hybrid) Benefits Starting at $27.32 - $29.82 per hourActual salary dependent on creditable experience above the minimum qualificationsSalary increases each yearAdditional compensation provided upon passing a bilingual language proficiency examComprehensive employee benefits package:Medical, dental, vision, chiropractic, acupuncture, and fertility coverageShort and long-term disability, family leave, and life insurancePartially paid premiums for dependents403b retirement planEmployer-Paid Assistance Plan5 weeks of paid time off and 11 paid holidaysSeneca is a Public Service Loan Forgiveness certified employerAbundant promotional opportunities across California and WashingtonSpecialized training and development opportunities