Intake Coordinator

About the Role

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. The Intake Coordinator has primary responsibility for the timely clearance of new referrals.

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear, and within Amerita’s scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance, and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Requirements

• High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred.
• Minimum two (2) years of experience collecting referral information in the healthcare market.
• Experience working with all payer types, including Medicare, Medicaid, and commercial insurance companies.
• Knowledge of insurance verification and pre-certification procedures.
• Understands the scope of services that Amerita can provide.
• Strong verbal and written communication skills.

Benefits

• Medical, Dental, and Vision insurance.
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare).
• Tuition discounts & reimbursement.
• 401(k).
• Company Paid Time Off.
• Shift Differential.
• DailyPay.
• Pet Insurance.
• Employee wellness and discount programs.

Schedule

Monday-Friday, 9:00am-6:00pm.