Intake Coordinator
AdvisaCare · East Lansing, MI · Yesterday
On-siteHealthcareFull-time
What's your purpose? Wonder how AdvisaCare fits with your career goals? Apply today and let's explore how we can support you in achieving your goals! Advisacare Home Health and Hospice is currently accepting resumes for a Full-time Intake Specialist to join our team at our Lansing location! The Intake Specialist is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also includes scheduling of clinical staff and tracking orders and other pertinent documentation from physicians/ referral sources. Utilization of Kinnser Agency Manager as EMR platform. Essential Duties And Responsibilities Responsible for obtaining detailed and accurate benefit information using websites or phone for all insurance companiesValidate and document all payor information such as patient name, DOB etc .in the Kinnser systemClearly document benefit information such as deductibles and out of pocket maximums in the patient's chartObtain start of care authorization for managed care cases not requiring clinical documentationVerification of all pre-operative patients prior to scheduled surgeryDaily/continuous monitoring of task flow screen related to all insurance issues including, but not limited to the following: verify Medicare eligibility, complete insurance verification, review eligibility alerts, obtain initial authorization, re-verify insurance at recertification and resumption of careDaily/ continuous monitoring of orders needing sent to physicians and follow-up with physician offices as necessaryAssist intake department, discharge planners and referral sources with contracted insurance issues and patient placementResponsible for contacting physician offices or patients for information or to clarify benefitScheduling clinical staff once insurance has been verified/ authorization obtainedAssist billing department with various billing dutiesAbility to think critically and act independentlyThis Position is Full-Time** Requirements QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyKnowledge of MedicareKnowledge of insurance websites such as Web Denis, etcKnowledge of Kinnser Agency Manager is preferredConscientious with attention to detailDemonstrates patience, flexibility and cooperative attitudeEffective verbal and written communication skills with others both internally and externally Education/Experience High school diploma or GEDMinimum of one (1) year insurance verification, insurance authorization or medical billing experience Benefits We offer medical/dental/vision benefits, 401K Plan, as well as vacation/sick time and paid holidays. We want to be your first choice of employer! Join the AdvisaCare family and let's make a difference together!