Intake Assistant - Program Wide Intake

Lone Star Legal Aid (LSLA) seeks an Intake Assistant for its Houston, Clute, and Nacogdoches Branch Offices. LSLA is a 501(c)(3) non-profit law firm whose mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice.

Responsibilities

• Interviews clients and prepares documents which assist attorneys
• Researches law and investigates facts
• Performs case-related clerical tasks necessary for processing files for opening and closing
• Screens applicants for eligibility by telephone and in person
• Performs computer and standard legal research including title searches and prior case research
• Files documents with courts, administrative agencies, and other tribunals
• Schedules client appointments
• Collects, delivers, and serves legal documents
• Assists case handlers with biographic data collection, photocopies, and faxes documents
• Performs other duties assigned by the Director of Intake
• Assures the privacy of clients and exhibits a high degree of professional standard

Requirements

• High school diploma or equivalent
• 2 years law office related experience or 1 year college (preferred)
• Good file processing and oral communication skills
• Interviewing, assessment, and problem-solving skills
• Proficiency in English grammar, spelling, and mathematics
• Data entry skills
• Ability to work under pressure
• Bilingual (Spanish & English) speaking/writing skills preferred
• Reliable transportation to travel throughout the counties served by LSLA

Benefits

• Medical Benefits
• Paid Leave