Intake Assistant - Program Wide Intake

Lone Star Legal Aid (LSLA) seeks an Intake Assistant for its Houston, Clute, and Nacogdoches Branch Offices. LSLA is a 501(c)(3) non-profit law firm whose mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice.

Responsibilities

• Interviews clients and prepares documents to assist attorneys.
• Researches law and investigates facts.
• Performs case-related clerical tasks for processing files, including opening and closing.
• Screens applicants for eligibility by telephone and in person.
• Performs computer and standard legal research, including title searches and prior case research.
• Files documents with courts, administrative agencies, and other tribunals.
• Schedules client appointments.
• Collects, delivers, and serves legal documents.
• Assists case handlers with biographic data collection, photocopying, and faxing documents.
• Performs other duties assigned by the Director of Intake.
• Ensures client privacy and maintains a high degree of professionalism.

Requirements

• High school diploma or equivalent.
• 2 years of law office-related experience or 1 year of college (preferred).
• Good file processing and oral communication skills.
• Interviewing, assessment, and problem-solving skills.
• Proficiency in English grammar, spelling, and mathematics.
• Data entry skills and ability to work under pressure.
• Bilingual (Spanish & English) speaking/writing skills preferred.
• Reliable transportation to travel throughout the counties served by LSLA.

Benefits

• Medical benefits
• Paid leave