Intake Assistant - Houston, TX

Lone Star Legal Aid (LSLA) is a 501(c)(3) non-profit law firm whose mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice.

About the role

Interviews clients, prepares documents which assist attorneys, researches law, and investigates facts. Performs case-related clerical tasks necessary for processing files for opening and closing. Screens applicants for eligibility by telephone and in person.

Responsibilities

• Perform computer and standard legal research including title searches and prior case research
• File documents with courts, administrative agencies, and other tribunals
• Schedule client appointments
• Collect, deliver, and serve legal documents
• Assist case handlers with biographic data collection, photocopying, and faxing documents
• Perform other duties assigned by the Director of Intake
• Assure the privacy of clients and exhibit a high degree of professional standard

Requirements

• High school diploma or equivalent
• 2 years of law office-related experience or 1 year of college (preferred)
• Good file processing and oral communication skills
• Interviewing, assessment, and problem-solving skills
• Proficiency in English grammar, spelling, and mathematics
• Data entry skills
• Ability to work under pressure
• Bilingual (Spanish & English) speaking/writing skills preferred
• Reliable transportation to travel throughout the counties served by LSLA

Benefits

• Medical benefits
• Paid leave