Insurance Verification Specialist

Job Duties

• Anticipate patients' concerns, answer questions, and maintain an organized office area at all times.
• Protect patients' rights by maintaining confidentiality of personal and financial information.
• Maintain accurate patient records by obtaining, recording, and updating patient information.
• Obtain revenue by charging and collecting payments from patients, then recording and posting financial information to patient charts.
• Maintain operations by following office policies and procedures.
• Contribute to department effort and assist in additional tasks, as needed.
• Answer daily telephone calls in a professional manner/make daily phone calls if needed.
• Perform other related duties as assigned by the immediate supervisor or their designee.

Skills/Qualifications

• Multi-tasking
• Flexibility
• Telephone Skills
• Customer Service
• Time Management
• Organization
• Scheduling
• Word Processing
• Professionalism
• Attention to Detail
• Quality Focus

Experience

• Insurance Verification: 3 year (Preferred)
• Customer service: 1 year (Preferred)

Benefits

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Job Type

Full-time

Schedule

8-hour shift
Monday to Friday

Experience

Insurance Verification: 3 year (Preferred)
Customer service: 1 year (Preferred)

Work Location

In person

Background Check

This position requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) before their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, we are unable to offer the job. Please note that the individual may be charged $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services).