Insurance & Title Clerk

Casey Auto Group is seeking a full-time Insurance & Title Clerk to join our team at Auto Credit of Virginia. The Insurance & Title clerk is responsible for overseeing and enforcing insurance policies, along with processing and maintaining titles.

Responsibilities

• Monitor and maintain updated information on insurance policies (new loan policies, renewals, intent to cancel notices, and cancellation notices).
• Enter current insurance policy information as the lien holder is notified.
• Contact customers who are not compliant with active insurance policies, and report to DMV.
• File and scan documents into cloud files such as titles and notifications from insurance companies.
• Oversee and follow up on any outstanding insurance claims from customers until the process is complete.
• File proper paperwork to gap insurance companies when an insurance claim has been filed.
• Collect on gap deductibles owed from the customer and any balances owed after gap has been processed.
• Monitor and maintain receipt of title documents for all files and safeguard all original file documents.
• Mail stamped paid contracts and titles to appropriate parties once loans are paid off, and forward paid loan files for filing.
• Process repossessed vehicle titles in preparation for sale at a public auction.
• Process cancellations of driver’s edge, extended warranty, and gap coverage on repossessed vehicles and gap claims.
• Drop off title applications to DMV for processing and pick up documents when completed.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• At least one year of experience in an insurance and/or collections field.
• Must be at least 18 years of age.
• Must have a valid driver’s license with a good driving record.

Pay

$16.00 per hour

Schedule

Monday‑Friday, 9:00 am‑6:00 pm

Benefits

• Medical: HDHP & PPO
• Dental & Vision insurance
• FSA/HSA/LPFSA
• Prescription drug coverage
• HealthJoy App – company‑paid healthcare navigation tool
• Employee Assistance Program (EAP)
• Life Insurance – guaranteed issue (employee‑paid & employer‑paid upon eligibility)
• Short‑ and Long‑Term Disability
• Legal resources coverage & ID protection
• Vacation & holidays
• 401(k) with employer contribution upon eligibility
• Discount memberships to OneLife & YMCA
• Employee referral bonus program
• Employee parts & service discounts
• Weekly pay